Javad TRIUMPH-1, Operator'S Manual

Page: 138 / 162

Troubleshooting
Powering Problems
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• Clear the NVRAM (see “Clearing the NVRAM” on page 87).
If the problem persists, see the following sections for other solutions.
7.2. Powering Problems
All receivers are preset in the factory to “Auto mode” for both batteries. To check these settings,
use the following procedure:
1. Connect your receiver and computer and run TriVU (see “Connecting the Receiver and a
Computer” on page 37).
2. Once connected, click Configuration Receiver.
3. On the General tab, view the Power and Charger fields. These fields should be set to
“Auto”. If not, change them to Auto and click Apply.
Note:
Clearing the NVRAM will also return the receiver to Auto power mode (see “Clearing the
NVRAM” on page 87).
The receiver does not power up

The batteries may be discharged.
• Charge the batteries overnight. See “Powering the Receiver” on page 36.

The receiver may have a defective charger.
If, after connecting an external power source, the receiver still does not power up, contact JAVAD
GNSS Support for advice.
7.3. Receiver Problems
The following are some of the most commonly encountered receiver problems.
Cable specific problems

The cable is not properly plugged in.
• Check that the cable connector is attached to the correct receiver port.
• Unplug the cable, then securely and properly reconnect it to the receiver.
• See “TRIUMPH-1 Receiver” on page 19 and “Connector Specifications” on page 151 for
information on the receiver’s connectors.

The cable is damaged.