6000 Condor Drive • Moorpark, CA USA 93021 • 707.776.8200 • Fax 707.763.7785
Jandy Pool Products, Inc.
This warranty is limited to the first retail purchaser, is not transferable, and does not apply to products that
have been moved from their original installation sites. The liability of Jandy Pool Products, Inc. shall not
exceed the repair or replacement of defective parts and does not include any costs for labor to remove
and reinstall the defective part, transportation to or from the factory, or any other materials required to make
the repair. Refrigerant or other expendables are not covered by the warranty. This warranty does not cover
failures or malfunctions resulting from the following:
LIMITED WARRANTY
• AquaLink
®
RS units installed with Jandy Surge Protection Kits will be covered for two (2) years.
• Never Lube
®
valves are warranted for the life of the pool and/or spa on which they were originally installed.
• AquaPure
®
Electronic Chlorine Generator Electrolytic Cells carry a five (5) year limited warranty on a prorated basis.
• Heat pumps are covered for two (2) years. There is a lifetime warranty on titanium tubing.
• The heat pump compressor is covered for five (5) years.
1. Failure to properly install, operate, or maintain the product(s) in accordance with our pubished Installation,
Operation and Maintenance Manuals, which are provided with the product(s).
2. The workmanship of any installer of the product(s).
3. Not maintaining a proper chemical balance in your pool and/or spa [pH levels between 7.2 and 7.8, with
ideal ranges being between 7.4 and 7.6, Total Alkalinity (TA) between 80 to 120 ppm,
Total Dissolved Solids (TDS) less than 2000, not including salt ppm].
4. Abuse, alteration, accident, fire, flood, lightning, rodents, insects, negligence, or acts of God.
5. Scaling, freezing, or other conditions causing inadequate water circulation.
6. Operating the product(s) at water flow rates outside the published minimum and maximum specifications.
7. Use of non-factory authorized parts or accessories in conjunction with the product(s).
8. Chemical contamination of combustion air or improper use of sanitizing chemicals, such as introducing
sanitizing chemicals upstream of the heater and cleaner hose or through the skimmer.
9. Overheating; incorrect wire runs; improper electrical supply; collateral damage caused by failure of O-rings,
DE grids, or cartridge elements; or damage caused by running the pump with insufficient quantities of water.
LIMITATION OF LIABILITY:
This is the only warranty given by Jandy Pool Products, Inc. No one is authorized to make any other warranties
on behalf of Jandy Pool Products, Inc. THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES,
EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OF FITNESS
FOR A PARTICULAR PURPOSE AND MERCHANTABILITY. JANDY POOL PRODUCTS, INC. EXPRESSLY
DISCLAIMS AND EXCLUDES ANY LIABILITY FOR CONSEQUENTIAL, INCIDENTAL, INDIRECT, OR
PUNITIVE DAMAGES FOR BREACH OF ANY EXPRESSED OR IMPLIED WARRANTY. This warranty
gives you specific legal rights. You may also have other rights that vary by state or province.
WARRANTY CLAIMS:
For prompt warranty consideration, contact your dealer and provide the following information: proof of purchase,
model number, serial number, and date of installation. The installer will contact the factory to obtain instructions
regarding the claim and to determine the location of the nearest designated service center. If the dealer is not
available, you can locate a service center in your area by visiting www.jandy.com or by calling our technical
support department at 1.707.776.8200, extension 260. All returned parts must have a Returned Material
Authorization number to be evaluated under the terms of this warranty.
Thank you for purchasing Jandy
®
pool and spa products. Jandy Pool Products, Inc. warrants all parts to be
free from manufacturing defects in materials and workmanship for a period of one (1) year from the date of
retail purchase, with the following exceptions:
Litho in U.S.A. © Jandy Pool Products, Inc. 0804
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