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• This document contains important instructions for the installation, use and maintenance of the appliance. 
 
• You must read, understand and follow these instructions and details to ensure safe installation and use. 
 
• You must refer to a qualified person for the installation, use and maintenance of the appliance. 
 

 

 

1.2  SAFETY INSTRUCTIONS 

 
• Make sure you follow the instructions in this manual to avoid any risk of fire, explosion, damage, injury or 
death. 
 
• This guide will tell you how to use your fireplace properly and safely. Keep it for future reference. This unit is 
approved for installation in living rooms, bedrooms and bathrooms. Failure to comply with the requirements that 
follow could pose a hazard. 
 

 

1.2.1 

INSTALLATION 

 

• CAUTION: Failure to follow these instructions voids the warranty. 
 
• Installation must comply  with local  codes. If there are none, follow  the National Fuel Gas Code ANSI Z223.1 
(latest  edition)  for  the  U.S.  and  the  CAN  /  CSA  B149  installation  codes  in  Canada.  Do  not  install  directly  on 
carpeting or on a combustible material other than wood. If you are installing the fireplace on a flooring not adapted 
for this kind of appliance, you must install it on a piece of sheet metal, a wood floor or an hearth as wide and as 
deep as the appliance 
 
• Your fireplace is designed to be used in zero clearance installations. Depending on your configuration, insulator 
box are provided on the fireplace. Combustible materials can be placed against the clearance post located on top 
of the appliance. Follow the installation instructions carefully to avoid any risk of fire. 
 
• Do not connect this fireplace’s vent with another vent appliance. 
 
• Install and use this appliance carefully. Follow all local codes; if there are none, refer to the latest National Fuel 
Gas Code 
ANSIZ223.1/NFPA 54 in the U.S. and the National  Gas and Propane Installation Code  CAN / CGA 
B149 1 in Canada. 
 

INSTALLER: LEAVE THIS MANUAL WITH THE

 

EQUIPMENT

 

DO NOT DISCARD 

WARNING                                                                                                                                                     

 

Improper  installation,  adjustment,  alteration,  repair  or  maintenance  can  cause  material  damage  or  injury. 
Make sure to read and understand this manual. For assistance or additional information, consult an installer, 
a licensed technician or your gas supplier. 

BURNING HOT!                                                                         

 

 Do not touch the fireplace when it is used! Serious injuries could 
occur and clothes could catch fire! 

Keep children away! 

Summary of Contents for suroit RGV-25

Page 1: ...hone in your building From an external phone call your gas supplier immediately and follow their instructions to the letter If your gas supplier is not available contact your local fire department Ins...

Page 2: ...2 7 GAS FIREPLACES MODELS SIROCCO RGB 25 PANORAMIC SUROIT RGV 25 SEE THRU MOUSSON RGCD 25 RIGHT CORNER PAMPERO RGC 25 CENTRAL AUSTER RGCG 25 LEFT CORNER LOO RGR 25 INSERT MISTRAL RGP 25 PENINSULA...

Page 3: ...tailers all across the country Not only are we committed to providing you with reliable and well functioning appliances but we also have your safety at heart This is why we offer you ongoing assistanc...

Page 4: ...H BACK EXIT 21 3 1 1 2 LOO RGR 25 INSERT WITH SIDE EXIT 22 3 1 1 3 LOO RGR 25 INSERT WITH TOP EXIT 22 3 1 1 4 LOO RGR 25 INSERT CORNER INSTALATION WITH TOP EXIT 23 3 1 1 5 MISTRAL RGP 25 PENINSULA WIT...

Page 5: ...VENT SECTION ASSEMBLY 39 3 2 4 2 HARD VENT SECTION ASSEMBLY 39 3 3 INSULATING SLEEVE INSTALLATION 40 3 4 FAN INSTALLATION 40 3 5 DECORATIVE PANEL INSTALLATION 41 3 5 1 SMALL PLATE INSTALLATION 41 3 5...

Page 6: ...0 8 2 NOISES RESULTING FROM THE USE OF THE FIREPLACE 60 8 3 HANDLING THE DOOR 60 8 3 1 REMOVING THE DOOR 60 8 3 2 DOOR INSTALLATION 61 8 4 INSTALLATION AND REMOVAL OF SIDE AND BACK WINDOW FRAME 62 8 4...

Page 7: ...7 9 5 CLEANING THE PILOT AND THERMOCOUPLE 67 9 6 BATTERY REPLACEMENT IN THE SMARTCASE 67 10 TROUBLESHOOTING 68 11 WARRANTY 69...

Page 8: ...phone in your building From an external phone call your gas supplier immediately and follow their instructions to the letter If your gas supplier is not available contact the fire department Installat...

Page 9: ...nstalling the fireplace on a flooring not adapted for this kind of appliance you must install it on a piece of sheet metal a wood floor or an hearth as wide and as deep as the appliance Your fireplace...

Page 10: ...wide and as deep as the fireplace Install the alcove in accordance with the guide s clearance specifications Install the fireplace in accordance with the guide s clearance specifications Make sure to...

Page 11: ...y other accessory is damaged do not use the fireplace until a qualified technician has replaced it This direct vented gas fireplace is balanced and sealed About 10 to 20 minutes of operation are requi...

Page 12: ...gasoline or alcohol near your fireplace when it is operating Do not obstruct fuel or air inlets in any way Improper wiring will override the safety interlock system which could cause an explosion If...

Page 13: ...n monoxide detector to be installed near the unit Signs of a carbon monoxide poisoning headaches dizziness and nausea are similar to those of influenza If you have these symptoms your fireplace may no...

Page 14: ...authorities having jurisdiction over gas product installation to determine the specific adjustments necessary at this higher altitude Fireplaces at 31 000 BTU h or less are equipped with tempered gla...

Page 15: ...e with Solid fuel Electrical requirement for optional fan 115 Volts 60 Hz 0 20 Amps normal power consumption is 23 watts For Use with glass door certified with this appliance only This appliance must...

Page 16: ...em and any gas control which has been under water LIGHTING INSTRUCTIONS 1 STOP Read the safety information above on this label 2 Press the power button to the OFF position or set the thermostat to the...

Page 17: ...17 2 3 FIREPLACE DIMENSIONS 2 3 1 LOO RGR 25 INSERT 2 3 2 MISTRAL RGP 25 PENINSULA...

Page 18: ...18 2 3 3 AUSTER RGCG 25 LEFT CORNER 2 3 4 MOUSSON RGCD 25 RIGHT CORNER...

Page 19: ...19 2 3 5 SIROCCO RGB 25 PANORAMIC 2 3 6 PAMPERO RGC 25 CENTRAL...

Page 20: ...ireplace installation you must determine Where the appliance will be installed The ventilation system configuration you will use Make sure to check that it complies with the formulas listed in section...

Page 21: ...owever install it on wood floor plywood particle board or other hard surfaces Make sure the unit is placed on a continuous floor or a sturdy platform and that the framework offers adequate support No...

Page 22: ...22 3 1 1 2 LOO RGR 25 INSERT WITH SIDE EXIT 3 1 1 3 LOO RGR 25 INSERT WITH TOP EXIT...

Page 23: ...23 3 1 1 4 LOO RGR 25 INSERT CORNER INSTALATION WITH TOP EXIT 3 1 1 5 MISTRAL RGP 25 PENINSULA WITH BACK EXIT...

Page 24: ...24 3 1 1 6 MISTRAL RGP 25 PENINSULA WITH TOP EXIT 3 1 1 7 AUSTER RGCG 25 LEFT CORNER WITH BACK EXIT...

Page 25: ...25 3 1 1 8 AUSTER RGCG 25 LEFT CORNER WITH SIDE EXIT 3 1 1 9 AUSTER RGCG 25 LEFT CORNER WITH TOP EXIT...

Page 26: ...26 3 1 1 10 MOUSSON RGCD 25 RIGHT CORNER WITH BACK EXIT 3 1 1 11 MOUSSON RGCD 25 RIGHT CORNER WITH SIDE EXIT...

Page 27: ...27 3 1 1 12 MOUSSON RGCD 25 RIGHT CORNER WITH TOP EXIT 3 1 1 13 SIROCCO RGB 25 PANORAMIC WITH BACK EXIT...

Page 28: ...28 3 1 1 14 SIROCCO RGB 25 PANORAMIC WITH TOP EXIT 3 1 1 15 PAMPERO RGC 25 PAMPERO WITH TOP EXIT...

Page 29: ...29 3 1 1 16 SUROIT RGV 25 SEE THROUGH WITH SIDE EXIT 3 1 1 17 SUROIT RGV 25 SEE THROUGH WITH TOP EXIT...

Page 30: ...ber to install the required clearance post on top If you install your fireplace on an outside wall or in an alcove use a firewall and drywall in compliance with local building codes WARNING A combusti...

Page 31: ...ovable fixed surfaces CAUTION Remote wiring wall switch must be before the facing materials to avoid costly reconstruction CAUTION The appliance must not be completely enclosed in an alcove Clearance...

Page 32: ...ad this fireplace s and the vent kit s manuals Vents should only be installed by a qualified installer technician This person must comply with the following safety rules Wear gloves and safety glasses...

Page 33: ...egulator I Clearance to a meter ventilation outlet 3 ft 91 cm 1 3 ft 91 cm 5 J Clearance to a non mechanical air inlet adjacent to the building or to an air inlet adjoining any other appliance 12 in 3...

Page 34: ...16 in and less than or equal to 10 ft H 3xV only if 1 33 ft 16 in V 10 ft Exception 6 in V 16 in Hmax 48 in 4 ft Maximum of 4 elbows for the entire exhaust length Minimum of 1 ft 0 3 m is required bet...

Page 35: ...35 3 2 3 4 VENT SECTION LENGTHS Section lengths must be calculated as shown in the following picture Figure 3 2 3 4 b Figure 3 2 3 4 a Grey zone is the admissible vent lengths...

Page 36: ...l cut out a 11 75 x 11 75 in 30 x 30 cm square hole or a 11 75 in hole and use the firestop provided with the fireplace Cut and frame the interior wall where the exhaust vent will go If the wall the v...

Page 37: ...rizontal run Ht 0 ft 4 ft 4 ft 0 5 vertical rise 1 33 ft 0 5 0 5pi 1 33pi Because 0 5ft Vt 1 33 ft use Ht 4 ft Total distance Ht Vt 40 ft 4 ft 0 5 ft 4 5 ft 4 5 ft 40 ft This assembly is accepted MAX...

Page 38: ...insulating sleeve However use of the firestop is required when the vent goes through combustible materials If your vent is 8 ft long or less use the flexible vent provided with the fireplace For a ver...

Page 39: ...FLEXIBLE VENT SECTION ASSEMBLY Use two connecting tubes to assemble two flexible sections one with a 4 in diameter and another one with a 7 in diameter Pull out the inner part 4 in from both flexible...

Page 40: ...G Whatever the model of home and vent configuration the insulation sheath must always be installed If the sleeve needs to be held upright fasten the end of the sleeve with three self drilling screws S...

Page 41: ...insert it between the beams then push it up figure 3 5 1 a Push the plate all the way to the back so that it stands vertically and press it against the base figure 3 5 1 b Fold the retaining tabs loca...

Page 42: ...the burner place it completely on the left of the empty space located on the floor of the combustion chamber Then slide it to the right until the gas supply pipe fits into gas air premix box of the Sm...

Page 43: ...onger side there is a clearance space to surround the pilot The large log goes on the front right corner of the burner Finish installation by inserting the small log on the front left corner of burner...

Page 44: ...1 MAIN BURNER The fireplace includes an adjustment for the air gas premix figure 4 1 It can be used when converting from natural gas NG to propane gas LP or vice versa For natural gas the air gas prem...

Page 45: ...on your gas fireplace Turning the main burner on off Modulating the main burner flame 6 levels Controlling the thermostat and Smart thermostat functions Technical data Supply voltage 4 5 V 3 x 1 5 V A...

Page 46: ...hree beeps Place the battery back in the remote control You will hear three beeps again Put button 1 figure 4 2 1 b back in the center position The remote control is now synchronized Press the ON OFF...

Page 47: ...lame intensity levels When the system is on and the flame is at its maximum level each push on the downward arrow button see figure 4 2 2 a will bring flame height one level lower until it there is no...

Page 48: ...rt Thermostat function adjusts flame height according to the difference between the set temperature and the actual room temperature When room temperature is close to set temperature the Smart function...

Page 49: ...on and the upward arrow button at the same time To deactivate this function press the Mode button and the upward arrow button at the same time Low battery alarm How long batteries will last inside the...

Page 50: ...artCase from the fireplace Note It is strongly recommended to plan for a 12 in minimum additional length of gas pipe inside the fireplace under the combustion chamber to make SmartCase maintenance eas...

Page 51: ...ore SmartCase figure 6 2 A pressure gauge connection A sediment trap recommended figure 6 2 An approved flexible gas line equipped with a connector figure 6 2 WARNING Connection must be performed by a...

Page 52: ...It is essential to use the type of gas specified on the nameplate of the unit In case of discrepancy STOP EVERYTHING and contact your merchant to get a SmartCase that matches the type of gas you are...

Page 53: ...inner diameter Open the manual valve you will get the intake pressure Turn on the fireplace to check outlet pressure When you are done reading the pressure gauge turn off the fireplace close the manu...

Page 54: ...ance is easy Connect the thermodisc s power cable if your fireplace is equipped with a ventilation kit to the electrical box and connect the SmartCase to the electrical box Connect the electrical box...

Page 55: ...55 7 2 ELECTRICAL BOX The electrical box is used to power the SmartCase and the heat circulation fans The box is equipped with two hook ups and it must be wire to the home electric panel...

Page 56: ...56 7 3 ELECTRICAL DIAGRAM OF THE SmartCase...

Page 57: ...ll turn fans on automatically when the fireplace reaches ideal temperatures To install the thermodisc box open the small door located at the bottom of the unit Locate the two screws that secure the th...

Page 58: ...our appliance is properly powered by a gas intake and that no manual valves are closed Your intake gas pressure complies with the ones listed on the fireplace s nameplate see table in section 2 1 Tigh...

Page 59: ...oubleshooting guide section 10 Once the pilot is lit the sparker stops sparking and the main valve opens to ignite the main burner It should take 3 to 10 seconds for the main burner to ignite If the p...

Page 60: ...lace These sounds are not the sign of a defect and do not affect the durability of your fireplace The gas control valve makes a subtle clicking sound when going from the ON to the OFF position and vic...

Page 61: ...remove the upper wing nuts Step 3 Then carefully bring the door toward you to remove it completely step 3 8 3 2 DOOR INSTALLATION Step 1 Install the door and make sure it sits properly in its place Fi...

Page 62: ...e window frame Start by inserting the tabs of the window frame in the opening located at the bottom of the appliance Figure 8 4 1 Detail B Tilt the top of the window frame and slightly lift it without...

Page 63: ...tward the appliance Disengage the bottom tabs Figure 8 4 2 Detail B 8 5 THERMAL INSULATION PANEL INSTALLATION Corresponding window frame must be removed to install the insulation box see 8 4 INSTALLAT...

Page 64: ...lude with your appliance Untighten it not completely Two groves are cut into the top tabs to insert it easily Figure 8 5 1 Detail A Put the tab behind the bottom frame and align the screws into the gr...

Page 65: ...burner Use the entire bag and distribute it evenly over the entire surface of the burner so as to cover the entire plate and grooves 9 MAINTENANCE 9 1 PRECAUTION A certified technician should perform...

Page 66: ...cleaner Do not use abrasive products they would damage the glass surface 9 4 CLEANING THE BURNER AND COMBUSTION CHAMBER Remove the door section 8 3 1 Remove the burner surround or the logs Remove the...

Page 67: ...metal parts This will make ignition more efficient 9 6 BATTERY REPLACEMENT IN THE SmartCase The electronic ignition system of this appliance requires four 1 5 V AA batteries to operate when it is not...

Page 68: ...in the ON position figure 8 1 2 5 My fireplace turns itself off 5A There is poor combustion the flame is too dirty 5B Gas tank is empty 5C Vent is blocked or defective 5A Start by checking the gas air...

Page 69: ...l conditions After the first year with respect to this Limited Lifetime Warranty J A ROBY may at its discretion fully discharge all obligations with respect to this warranty by refunding to the origin...

Page 70: ......

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