Iwatsu DCKT970, Owner'S Manual

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Attendant Position Features - 113
Attendant Position - Basic Features
Receiving an Incoming Call
There are two ways you may answer incoming calls; either with the receiver
in the cradle or with the receiver not in the cradle.
Operation
To answer calls with the receiver in the cradle:
When your phone rings and the outside line button(s) flash red:
Lift the receiver and you will be connected to the outside caller
The outside line button will flash green.
Transferring a Call to Another Extension
There are two ways you may transfer calls; either using the Transfer button
or using the Direct Station Selection Unit.
Operation
Using the Transfer button:
Press the Transfer button
TRAN
and the lamp will flash red
Wait for the dial tone
Dial the desired extension number
Announce the call
Hang up
Using the Direct Station Selection Unit:
Press the button on the Direct Station Selection Unit
representing the desired extension
Announce the call
Hang up
Transferring a Second Call to an Extension
Operation
When transferring a call to a busy extension:
Hang up
The extension user will hear a beep (camp-on) tone to inform them
of the second call. If the extension user does not respond to the
beep tone the call will return to the Attendant Position.