105
Appendix B. Troubleshooting
77-0100-001 12 September 2000
Applications
Communications programs such as HyperTerminal, Procomm Plus, or Speaker Phone
don’t seem to work or they lock Windows
•
When you first try to use HyperTerminal or similar application, the system responds with a message asking if
you want to install the modem. Answer “Yes” to this question and follow the instructions on the screen to
install it.
•
Verify with your company that your computer has an internal modem installed.
Third-party applications don’t work with COM3
•
Make sure a modem is installed. Locate the “Config” string label on the bottom of the computer; a modem is
not installed if the seventh digit is Z.
•
Make sure your application is set to use COM2.
•
Make sure your application is using the correct communication settings (baud, parity, etc.).
Batteries
The battery does not charge
•
To prevent possible damage to the battery, the system will not allow a charge if the battery temperature is
extremely hot or cold (such as in a closed, unattended vehicle). If possible, charge the battery in a location
with a moderate temperature of around 20°C (68°F).
•
If possible, turn off the computer while the battery is charging.
•
Try enabling the “Suspend on AC Power” option under the Power, Suspend/Resume Control menu in the
System Configuration Utility (SCU). This allows the system to automatically suspend while it is connected to
Summary of Contents for GoBook (IX250)
Page 1: ......
Page 14: ...77 0100 001 12 September 2000 GoBook User s Manual xiv ...
Page 26: ...12 77 0100 001 12 September 2000 GoBook User s Manual ...
Page 46: ...32 GoBook User s Manual 77 0100 001 12 September 2000 ...
Page 152: ...138 GoBook User s Manual 77 0100 001 12 September 2000 ...
Page 153: ...Itronix Corporation P O Box 179 Spokane WA 99210 0179 www itronix com 77 0100 001 ...
