WatchPAT™300 System
44
Operation Manual
9 TROUBLESHOOTING GUIDE
9.1
Operator Error Messages
If an error message is displayed while performing the self-diagnostic tests, take the actions
specified below. If the problem persists contact Itamar or an authorized representative.
Table 1
– Operator Troubleshooting
Error
Possible Reason
Action
File error
Not loaded
Study not initialized for new
patient
Connect device to PC and perform New
Study in zzzPAT
Battery error % full
Battery defective or
uncharged
Replace battery
Device does not turn ON
Battery low, defective or not
properly inserted
Replace battery or insert battery properly
Probe error
Used
Probe previously used
Replace probe
Missing
Probe absent
Attach probe
Bad
Probe is defective
Replace probe
Hardware status error code
WatchPAT™ device
defective
Consult Itamar or authorized representative
SBP/RESBP disconnected
even if it is connected
WatchPAT™ device or
SBP/RESBP sensor defective
Consult Itamar or authorized representative
RTC faulty
WatchPAT™ device
defective
Consult Itamar or authorized representative
The display does not power
up
while connecting to
PC
or device cannot
communicate with zzzPAT.
Depleted battery may prevent
device from powering up.
Disconnect from PC, remove the battery
from device and reconnect to PC.
Short recording time
Patient removed the WP300 or
probe from hand prematurely
Explain proper use to patient
Insufficient battery charge
caused early termination of
recording
Replace battery or Recharge rechargeable
battery and try again
Damaged WatchPAT™
device
Contact your authorized sales representative
