_________________________________________________________________________________________________________________________
PAGE 91
---
iTerra Elite
Quick Start Guide
© 2008 iSys-The Imaging Systems Group Inc.
required to get the printer running again.
Contact
iSys
Customer Service (see numbers above) if the preceding steps did not fix the error. Please record entire error message.
For example: iTerra Error: 04 10 00
Error Code
:
iTerra Error :
15 ## ##
Cause:
Printer has processed multiple jobs with feeder not reading the Top Of Form (TOF) marks on the paper.
Solution:
Contact The Imaging Systems Group Inc. Customer Service (see numbers above).
Error Code
:
iTerra Error :
3C ## ##
iTerra Error :
3D ## ##
Cause:
Communication failure between printer and feeder.
Solution:
Cycle Printer Power. Contact The Imaging Systems Group Inc. Customer Service (see numbers above).
Error Code
:
iTerra Error :
## ## 31
iTerra Error :
## ## 32
iTerra Error :
## ## 33
iTerra Error :
## ## 34
iTerra Error :
## ## 35
Cause:
Feeder internal safety limits have been exceeded.
Solution:
1. Turn printer off.
2. Ensure no loose pieces of paper are jammed up in the feeder mechanism.
3. Ensure paper is properly loaded in feeder.
4. Turn printer on.
Contact
iSys
Customer Service (see numbers above) if the error repeats.
Error Code
:
iTerra Error :
## ## 36
iTerra Error :
## ## 37
Cause:
Feeder internal hardware failure.
Solution:
Contact The Imaging Systems Group Inc. Customer Service (see numbers above) if the error repeats.
Error Code
:
iTerra Error :
99 ## ##
Cause:
Printer powered on with one or more operator panel buttons depressed.
