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If I’m not using my home Wi-Fi, can I still Arm or Disarm the 

system, set it to Home, or activate the Panic button?

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alternative Wi-Fi networks or internet connections.

Why doesn’t the alarm arm immediately after I set the system to 

Arm?

The Alarm Arming Delay is the amount of time it takes for your system 

to be fully armed after tapping Arm. The Alarm Arming Delay time can 

be changed or turned off. To access these settings, go to 

More 

>

 

Alarm Settings

Why doesn’t my iSmartAlarm trigger every time I return home?

The Alarm Disarming Delay is the time between when a sensor is 

triggered, to when the actual siren will go off. The Alarm Disarming 

Delay delay time can be changed or turned off. To access these 

settings, go to 

More

 >

 Alarm Settings

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Contact Sensors are opened or closed even though my 

iSmartAlarm system is not armed?

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YLJLP]LHW\ZOUV[PÄJH[PVU^OLUH*VU[HJ[:LUZVYPZVWLULKVYJSVZLK

even when the system is disarmed. If you don’t want to receive push 

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More 

>

 Notifications

, then turn 

Safety Monitor

 off.

Can I setup additional CubeOnes with one account?

Yes, you can. To setup another CubeOne with your account, go to 

23

Summary of Contents for CubeOne

Page 1: ...iSmartAlarm Home Security System OWNER S MANUAL ...

Page 2: ...portant Note for Users Contraindication Requirements LED and Sound Indicators Battery Replacement Setup Procedures App Features FAQ Troubleshooting WLJPÄJH PVUZ General Safety and Precautions Care and Maintenance Warranty Information Explanation of Symbols iSmartAlarm TM 1 1 1 2 3 3 4 5 7 10 21 25 31 33 36 36 37 ...

Page 3: ...ighlight iSmartAlarm s key features Package Contents IL6UL VU HJ LUZVYZ 4V PVU LUZVY 9LTV L HNZ P HTLYH 6W PVUHS 7V LY HKHW LY 5L VYR JHISL JJLZZVYPLZ LJHSZ 8 PJR 0UZ HSSH PVU PKL 6 ULY Z 4HU HS 6W PVUHS NOTE Please refer to the packaging for exact contents Intended Use The iSmartAlarm system is designed to allow you to monitor manage and secure your home property and family as a home security and...

Page 4: ...K before being received and a block can occur if metal objects are moved into the path of the signal 4V PVU ZLUZVYZ JHU VUS KL LJ OL PU Y ZPVU P OPU OL ZWLJPÄLK ranges and unobstructed areas 4HSM UJ PVU VM YV LYZ SPTP LK ZLY PJLZ I PYLSLZZ WOVUL JHYYPLYZ VY internet service providers limited service such as text message or W ZO UV PÄJH PVU WYV PKLK I ZTHY WOVUL THRLY Z OL P THY SHYT Z Z LT SPRL HU...

Page 5: ...JO HZ WHJLTHRLYZ SLJ YVUPJ SPML Z WWVY Z Z LTZ Z JO HZ HY PÄJPHS OLHY S UNZ 7VY HISL LSLJ YVUPJ TLKPJHS KL PJLZ Z JO HZ LSLJ YVJHYKPVNYHWOZ This product may cause these devices to malfunction posing a considerable health risk to users of these devices Contact sensors include strong magnetic components ZL JH PVU OLU PSPaPUN VY LZ PUN OL ZPYLU VS TL 7YVSVUNLK exposure to high decibel levels may resu...

Page 6: ...UL YLK 3 ÅHZOLZ PJL L PJL PZ VYRPUN UVYTHSS YLK 3 PZ VMM VY ÅHZOPUN L LY seconds for Motion Sensors L PJL OHZ ILLU YPNNLYLK YLK 3 ÅHZOLZ VUJL 3V IH LY YLK 3 ÅHZOLZ PTLZ MVY L LY ZLJVUKZ 5VU M UJ PVUHS IH LY YLK 3 ÅHZOLZ VUJL L LY ZLJVUKZ V UK VUÄYTH PVUZ 1 Siren stays on when the system is triggered or the Panic button is JSPJRLK PJL PU X PJR Z JJLZZPVU PU OL WW VY 9LTV L HN YT VTL ILLW JVUÄYTH PV...

Page 7: ... 2 Replace the three AA batteries Wait ten seconds before inserting new batteries 3 ÅHZOLZ YLK VUJL OLU IH LYPLZ HYL PUZ HSSLK HUK OL KL PJL PZ not added to your CubeOne 3 ÅHZOLZ YLK OYLL PTLZ OLU IH LYPLZ HYL PUZ HSSLK HUK OL device is already added to your CubeOne ...

Page 8: ... battery with same type 3V CR2032 Wait ten seconds before inserting new battery 3 ÅHZOLZ YLK VUJL OLU IH LYPLZ HYL PUZ HSSLK HUK OL KL PJL PZ not added to your CubeOne 3 ÅHZOLZ YLK OYLL PTLZ OLU IH LYPLZ HYL PUZ HSSLK HUK OL device is already added to your CubeOne ...

Page 9: ...out battery compartment from the upper right corner 2 Replace the button battery with same type 3V CR2032 Wait ten seconds before inserting new batteries 3 ÅHZOLZ YLK VUJL OLU IH LYPLZ HYL PUZ HSSLK HUK OL KL PJL PZ not added to your CubeOne 3 ÅHZOLZ YLK OYLL PTLZ OLU IH LYPLZ HYL PUZ HSSLK HUK OL device is already added to your CubeOne ...

Page 10: ...w the on screen instructions to create an account and register the CubeOne and devices 4 Once the setup is complete ensure all devices have been added to the iSmartAlarm system a Tap More on the bottom right b Tap Device Settings c Ensure all devices are listed 2 Connect the CubeOne to your router and wall outlet power adapter router UV PUJS KLK IV VT 1 2 3 4 WAN 3 Wait for the LED to begin breath...

Page 11: ... corner d Tap your appropriate iCamera model e Follow the on screen instructions to add your camera Step 3 7SHJL LHJO VM OL KL PJLZ PU OL HWWYVWYPH L SVJH PVUZ ZLL L_HTWSLZ ILSV 2 Your iSmartAlarm Home Security System is now ready to use 2 cm 3 4 PUJO TH_ 15 iSmartAlarm TM Approx 2 m 1 2 M contact sensor motion sensor ...

Page 12: ...triggering the alarm This mode will also turn off the siren after the alarm is triggered or set to Panic Home When the system is set to the Home only the contact sensors are active Motion sensors will not trigger the alarm however motion sensors will display a log of all detected movement This mode allows you to stay secure at home without triggering the alarm Panic Double tap twice to turn on the...

Page 13: ...THPS UV PÄJH PVU PSS IL ZLU V the email entered here Emergency contact The phone number that will be dialed when Call Emergency Number is tapped This button only appears if you have an iCamera First Generation connected to your system Family group Displays all systems you re a member of and your permission levels in each one This section also allows you to leave a group Join new group Join a new s...

Page 14: ...call when the alarm is triggered A maximum of three phone numbers can be set Members of the system whose number is not entered here will not be contacted when the alarm is triggered Add new members A QR code will be generated to allow new members to join your system 5V PÄJH PVUZ PL HSS W ZO UV PÄJH PVUZ ZLU I V Y Z Z LT red dot will appear on the system icon in Control PM OLYL HYL UYLHK UV PÄJH PV...

Page 15: ...home and returned home 1 Displays the system s current mode 2 Displays the status for each sensor and Smart Switch 3 Allows the user to manage their Smart Switch and its Tasks Each Smart Switch has its own Task Tasks allow the Smart Switch to turn on and off at scheduled times These tasks can be optionally set to repeat on given days of the week To manage Tasks tap your Smart Switch and select Tas...

Page 16: ... picture quality high resolution improves picture quality but uses more bandwidth o Night Vision 6U 0UMYHYLK 3 Z PSS VUS H VTH PJHSS YU VU PU SV SPNO 14 iCamera The iCamera page allows you to view live streams add new cameras and manage your existing iCamera settings and users Overview All of your iCamera live streams are displayed here Tap the upper right corner to add an iCamera First Generation...

Page 17: ... the video quality for the iCamera live stream A lower resolution uses less bandwidth higher resolution uses more bandwidth o Picture Flip YUZ OL P HTLYH SP L Z YLHT WPJ YL MVY ceiling mounted iCameras o iCamera Wi Fi Settings Manage and connect to other available P P UL VYRZ OL P HTLYH PYZ LULYH PVU Z WWVY Z P P 0 I N Z HUKHYK HUK 7 7 7 ZLJ YP WYV VJVSZ o Static IP Set a static IP and DNS server ...

Page 18: ... user to 1 Manage the settings for each of your devices 2 Add or remove additional devices to or from the selected iSmartAlarm system 3 Add additional iSmartAlarm systems to your account WKH L V Y IL6UL Z ÄYT HYL 5 View activity logs for all devices Add Access this section by tapping Add in the upper right corner CubeOne Add a new iSmartAlarm system to your existing account If you have another ...

Page 19: ...cess this section by tapping on the CubeOne Update Alert Time Zone OHUNLZ P THY SHYT W ZO UV PÄJH PVUZ V TH JO V Y WOVUL Z PTL aVUL Refresh Sensor List Removes unresponsive devices from the iSmartAlarm system Send Log to iSmartAlarm Sends a troubleshooting log for your CubeOne to our customer support team Use this feature when requested by our customer support team Reboot CubeOne Remotely reboot t...

Page 20: ...m to Arm after tapping Arm The purpose is to allow time for you to leave your home before the mode is active Alarm Disarming Delay The time duration until the siren turns on HUK OL UV PÄJH PVUZ HYL ZLU OLU OL HSHYT PZ YPNNLYLK OL purpose is to allow time for you to disarm the system before the siren is activated Siren Volume Adjust the volume of the siren Test the volume of the siren by activating...

Page 21: ...etected An iCamera KEEP must be added to your account before it can be linked to a system You can link multiple iCamera KEEPs to one system 5V PÄJH PVUZ Safety Monitor 9LJLP L W ZO UV PÄJH PVUZ when a Contact Sensor is opened or closed regardless of the system s mode P HTLYH 5V PÄJH PVUZ Receive push UV PÄJH PVUZ OLU OL P HTLYH 2 7 KL LJ Z sound or motion regardless of system s mode ...

Page 22: ...X LU S HZRLK X LZ PVUZ Troubleshooting guide and device details About Application Version Displays the app version HUK ÄYT HYL LYZPVU MVY V Y IL6UL About iSmartAlarm Displays the introductory splash screen for the iSmartAlarm app ...

Page 23: ...t Password The app will ZLUK H LYPÄJH PVU JVKL V V Y HJJV U U TILY V HSSV V V YLZL V Y WHZZ VYK U LY PU OL LYPÄJH PVU JVKL HUK H UL WHZZ VYK OL WHZZ VYK T Z JVU HPU H SLHZ JOHYHJ LYZ How do I share my CubeOne with a family member V Y MHTPS TLTILY T Z ÄYZ KV USVHK OL P THY SHYT HWW MYVT their app store 2 They need to Sign Up using their own phone number and follow the on screen instructions 3 Once ...

Page 24: ...will then tell them to scan QR code 4 Using the Superuser or Administrator s phone go to the iCamera KEEP s Settings iCamera Users and tap on Add New Users your iCamera KEEP s QR code will show up 5 Use your family members phone to scan your QR code Once it successfully scans it will automatically add that family member to your iCamera KEEP s user list If the new family member is registered to a s...

Page 25: ... I return home The Alarm Disarming Delay is the time between when a sensor is triggered to when the actual siren will go off The Alarm Disarming Delay delay time can be changed or turned off To access these settings go to More Alarm Settings O HT 0 YLJLP PUN W ZO UV PÄJH PVUZ OLU OL KVVY PUKV Contact Sensors are opened or closed even though my iSmartAlarm system is not armed KLMH S OL HML 4VUP VY ...

Page 26: ...e your CubeOne this functionality allows your system settings and devices to transfer to the new CubeOne without starting over Can I arm only selected sensors and prevent the rest from triggering the alarm Yes Custom Modes allows you to choose which sensors to arm To access Custom Modes go to Control Edit Tap the Panic button You can create your own custom mode and choose which devices arm when yo...

Page 27: ...ve SMS text messages 3 Ensure your phone number entered follows the ten digit format Login failed 1 Ensure your smartphone has a wireless or data connection and can access the internet 2 Your password is case sensitive and must be at least eight JOHYHJ LYZ SVUN UZ YL V ZL JVYYLJ JHWP HSPaH PVU 3 If the suggestions above do not work tap Forgot Password to reset your password You will be asked to en...

Page 28: ...work 2 Ensure the CubeOne is powered on UZ YL OL IL6UL 3 PZ ZSV S ÅHZOPUN OP L IYLH OPUN After the registration process is complete not all devices are registered 1 Remove battery from the un registered devices Wait at least 10 seconds and re insert the batteries 2 Observe the LED on each device during power up The red LED ZOV SK ÅHZO VUJL 0M UV YLWSHJL OL IH LY 3 Launch the iSmartAlarm app and go...

Page 29: ...al US Hawaii and Canada provinces excluding area JVKL SHZRH HUK HUHKH 5VY OLHZ HUK RVU Additional areas will be added in the future Please contact customerservice iSmartAlarm com for more details 4 Ensure you have not reached the monthly call limit The monthly call limit is set to 30 calls per CubeOne per month Unable to install the iCamera First Generation 1 Ensure that your smart phone CubeOne a...

Page 30: ...rn on SSV 5V PÄJH PVUZ Sounds Badge App Icon and Show on Lock Screen 2 Ensure Safety Monitor is turned on Launch the iSmartAlarm app go to More 5V PÄJH PVUZ turn on Safety Monitor 3 Ensure device is not on a low battery Ensure the device s LED is UV ÅHZOPUN L LY ZLJVUKZ 0M ZV WSLHZL YLWSHJL OL IH LY Refer to Battery Replacements Device status is not updating 1 Ensure device is not on a low battery...

Page 31: ...is not shown ensure the iCamera KEEP is connected to the same local network as the CubeOne 3 Increase the iCamera KEEP s sound and motion alert sensitivity levels In the iSmartAlarm app go to iCamera Settings Increase Sound Alert Sensitivity and Motion Alert Sensitivity to MID or HIGH 4 Ensure the CubeOne is set to Arm If the CubeOne is set to a custom mode ensure Motion Alert and Sound Alert are ...

Page 32: ...Camera Wi Fi password tap Settings and tap iCamera Wi Fi Settings UZ YL V Y PYLSLZZ YV LY PZ ZL V Z WWVY OL P P 0 I N standard 4 Ensure your wireless router does not have MAC Filtering enabled Unable to receive a live stream from the iCamera First Generation when away from home or not on the same Wi Fi network 1 Ensure you have proper internet access provided by your ISP from the connected router ...

Page 33: ...PZ HUJL T MLL PU VWLU ZWHJL 4H_PT T PZ HUJL IL LLU 4HNUL HUK 4HPU 7PLJL TT 6WLYH PUN LTWLYH YL 6WLYH PUN TPKP VYHNL HUK YHUZWVY LTWLYH YL VYHNL HUK YHUZWVY TPKP H LY 3PML TVU OZ KLWLUKPUN VU ZHNL CubeOne 4VKLS SHZZPÄJH PVU _ LYUHS WV LY L PJL PTLUZPVUZ TT TT TT LPNO N 31 US EU DWS3 DWS3G AU DWS3A US EU iPU3 iPU3G AU DWS3A ...

Page 34: ... is included with the package Using other power adapters from a 3rd party may cause damage to the CubeOne and will void your warranty Motion Sensor 4VKLS SHZZPÄJH PVU 0U LYUHSS WV LYLK L PJL PTLUZPVUZ TT TT TT LPNO N 7V LY 4H_PT T VYRPUN PZ HUJL T MLL PU VWLU ZWHJL 6WLYH PUN LTWLYH YL 6WLYH PUN TPKP VYHNL HUK YHUZWVY LTWLYH YL VYHNL HUK YHUZWVY TPKP L LJ PVU UNSL L LJ PVU 9HUNL T MLL TV U LK WWYV_...

Page 35: ...NL HUK YHUZWVY TPKP H LY 3PML TVU OZ KLWLUKPUN VU ZHNL General Safety and Precautions 1 Read all of the information in the owner s manual and other included product information in the packaging before operating the product 2 Prolonged exposure to alarm siren may cause permanent hearing loss 3 Battery may leak harmful liquids ignitable materials or explode causing injury and product damage Battery ...

Page 36: ...Z OHUNLZ VY TVKPÄJH PVUZ UV L_WYLZZS HWWYV LK I P THY SHYT Inc will void the user s authority to operate the equipment 13 NOTE This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generat...

Page 37: ...e exempt RSS Z HUKHYK Z 6WLYH PVU PZ Z IQLJ V OL MVSSV PUN V JVUKP PVUZ OPZ KL PJL TH UV JH ZL PU LYMLYLUJL HUK OPZ KL PJL T Z accept any interference including interference that may cause undesired operation of the device 16 Under Industry Canada regulations this radio transmitter may only VWLYH L ZPUN HU HU LUUH VM H WL HUK TH_PT T VY SLZZ NHPU approved for the transmitter by Industry Canada To ...

Page 38: ...y Information For detailed operating instructions and updates please visit O WZ P THY SHYT JVT OPZ WYVK J PZ H V 0 V YZLSM 0 WYVK J HUK UV M Y OLY TVUP VYPUN ZLY PJLZ PUZ HSSH PVU HYL WYV PKLK I P THY SHYT 0UJ OL WYVK J V ULY I LY PZ YLZWVUZPISL MVY HU installation and the reporting to authorities in the case of a burglary or emergency The manufacturer or distributor of iSmart Alarm Inc are not re...

Page 39: ... and the failure does not amount to major failure Please refer to the Warranty or Terms and Conditions for more details Explanation of Symbols Symbol for the Owner s Manual Must be read Symbol for Caution Symbol for TYPE BF APPLIED PARTS Symbol for ENVIRONMENT PROTECTION Waste electrical products should not be disposed of with household waste Please recycle where facilities exist Check with your l...

Page 40: ... E mail ismartalarm ihealthlabs eu Australian Distributor Macalister Group Ltd 34 Vestey Drive Mt Wellinton Auckland 1060 iSmartAlarm CubeOne iCamera are trademarks of iSmart Alarm Inc iPhone is a trademark of Apple Inc registered in the U S and other countries Android is a trademark of Google Inc 2014 iSmart Alarm Inc All rights reserved Symbol for KEEP DRY ...

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