15510-EN Rev G
Troubleshooting 27
User-Correctable Events and Errors
User-correctable events and errors display a pop-up screen (example below). The pop-up may be
cleared, but the laser will not fire until all systems report “OK”. An example message is E05111,
“Delivery device or SmartKey not connected.” You can clear the message; however, you cannot fire
the laser until a delivery device or SmartKey is connected.
Refer to the table below for corrective actions. If a user action does not correct the problem, contact
IRIDEX Service.
Event / Error Code
Error Message
Cause
User Action(s)
E03012, E03013,
E03022, E03023,
E03024, E03051
System temperature out
of range.
System may have overheated.
System will adjust and
attempt to continue.
E03016, E03017,
E03018, E03019
Fan signal error. System
will attempt to continue.
System unable to detect cooling
mechanisms.
System will attempt to
continue. If problem
persists, call Service.
E05004
Remote interlock
not engaged.
System detected an open circuit
while auxiliary interlock was in use.
If installed on a room
door, close door
to proceed.
E05035
Laser safety eye filter not
in position.
System detected out-of-position
filter while attempting to treat.
Verify that SmartKey is
connected. If using a
2-position filter, engage
to closed position.
E05092
Footswitch not detected. System unable to detect
footswitch connection.
Check footswitch
connection.
E05096
Footswitch depressed.
Footswitch engaged while
changing from Standby to
Treat mode.
Release footswitch.
E05106
Incompatible eye safety
filter wavelength. Attach
a compatible filter.
System unable to detect eye
safety filter due to wavelength
incompatibility.
Check eye safety filter
and attach a compatible
filter.
E05108
Invalid spot size.
Spot size on delivery device not in
correct position.
Turn SLA to select
desired spot size.
E05110
Simultaneous connection
of 2 SLA devices not
permitted.
System detected 2 connected
SLA devices.
Disconnect one device.
E05111
Delivery device or
SmartKey not connected.
System unable to detect delivery
device and/or SmartKey.
Check connections or
attach cables.
E06002
Laser power output out
of range.
System unable to deliver
specified power.
Laser will attempt to
operate at a lower
setting. Decrease
power setting.
