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Warranty Disputes
A Dealer may contest a decision by the warranty department regarding a claim rejection or approved
amount within 30 days of notification/receipt of credit memo. This must be done in writing along with
a copy of the claim in question. After review, the Dealer will be notified of IMWA’s findings. This
decision will be final.
Factory Technical and Service Bulletins and Directives
When the Dealer receives a service bulletin or directive, the Dealer is responsible for notifying affected customers. These
bulletins or directives should be given the highest possible priority. Please make sure your staff is aware and insure they
all understand the topics covered. A copy of the bulletin or directive should be posted in a highly visible place in the
Dealership’s service department. Dealer will maintain a separate binder for the Tech and Service Bulletins to be available
to the technicians for review.
Contacting IMWA, Inc. Warranty Department
IMWA, Inc. Warranty Department may be contacted by calling (425) 702-8484, faxing (425) 696-0834 or e-
mailing (
) IMWA, Inc. When calling, please have all necessary information readily
available. When faxing/e-mailing, please supply copies of all warranty information.
Agreed:
(Dealer’s Trade Name)
By:
(Signature)
Date
(Title)
Summary of Contents for Gear Up 2003
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Page 67: ...67 15 Punch 1 16 Allen wrench 1 17 22mm Round wrench 1 Patrol only...