IP-COM AP345 User Manual Download

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User Guide

11AC Dual Band Ceiling Access Point - AP345

Summary of Contents for AP345

Page 1: ...User Guide 11AC Dual Band Ceiling Access Point AP345...

Page 2: ...without the prior written permission of IP COM Networks Co Ltd Disclaimer Pictures images and product specifications herein are for references only To improve internal design operational function and...

Page 3: ...the Save button The symbols that may be found in this document are defined as follows Symbol Meaning This format is used to highlight information of importance or special interest Ignoring this type o...

Page 4: ...Virtual Local Area Network Additional Information For more information search this product model on our website at http www ip com com cn Technical Support If you need more help contact us by any of...

Page 5: ...gging in to the web UI of the AP 12 3 2 Logging out of the web UI of the AP 13 3 3 Web UI layout 14 3 4 Common buttons 15 4 Status 16 4 1 System status 16 4 2 Wireless status 18 4 3 Traffic statistics...

Page 6: ...ging the WMM settings 74 7 6 Access control 76 7 6 1 Overview 76 7 6 2 Configuring access control 76 7 6 3 Example 77 7 7 Advanced settings 79 7 7 1 Overview 79 7 7 2 Changing the advanced settings 79...

Page 7: ...g settings 101 10 4 Configuration 104 10 4 1 Backup and restoring configurations 104 10 4 2 Resetting the AP 105 10 5 Account 107 10 6 Diagnostics tool 108 10 6 1 Locating the faulty node 108 10 7 Reb...

Page 8: ...at PoE power supply Users can manage the AP through its web UI or by an IP COM wireless AP controller or an IP COM router with AP controller AC function In addition its ceiling design makes it suitab...

Page 9: ...AP is faulty RESET button When the system LED indicator blinks hold down the RESET button for about 8 seconds The AP is reset successfully when the system LED indicator gets solid on LAN port It is a...

Page 10: ...irst time After you change the IP address you should use the new IP address to log in to its web UI Username Password It specifies the default login username password used to log in to the web UI of t...

Page 11: ...ces 1 Ensure that your router is connected to the internet 2 Ensure that your router and PoE switch are connected to power supply 3 Connect your computer and PoE switch to LAN ports of the router usin...

Page 12: ...r blinks and the lower right network icon on your computer is not displayed 2 Configure the IP address of your computer Example Win7 1 Right click the network icon on the lower right corner of your co...

Page 13: ...WPA2 PSK is recommended Key for the 2 4 GHz WiFi network and click Save 3 Set Radio Band to 5 GHz configure SSID Security Mode and Key for it as well and click Save 5 Change the IP address of your AP...

Page 14: ...hould not been used by other devices in the same LAN network and the IP address of your management computer should be in the same network segment as that of the new IP address 6 Connect your wireless...

Page 15: ...computer to a port of your AC Note If you choose to power on your AP using DC power supply connect the PWR port of your AP to a DC power resource using the included power adapter After finishing conn...

Page 16: ...r the management IP address of the AC default 192 168 10 1 in the address bar and press Enter 2 Enter the user name and password of the AC default user name and password admin admin and click Login 4...

Page 17: ...click Save to apply the settings Wait a minute The AP will obtain the WiFi settings from the AC automatically You can view your AP s new SSID and IP address on the Discover AP page 5 Connect your wir...

Page 18: ...ports of the router using Ethernet cables 4 Connect your APs to PoE ports of your PoE switch using Ethernet cables The network topology is shown as follows Note If you choose to power on your AP usin...

Page 19: ...255 0 Note If your AP is managed by an IP COM AC router the AP s IP address may have been changed In that case go to the web UI of the router AC to view the new IP address of the AP set the IP addres...

Page 20: ...e 3 2 Logging out of the web UI of the AP When you close the web browser the system logs you out automatically or if you log in to the web UI of the AP but perform no operation within the login timeou...

Page 21: ...a function in the navigation bar the corresponding configuration appears in the configuration area 2 Level 2 navigation bar 3 Tab page area 4 Configuration area In this area you can view and modify co...

Page 22: ...on the web UI of the AP Button Description Save Click it to save the configuration on the current page and enable the configuration to take effect Restore Click it to set the configuration on the curr...

Page 23: ...ies the name of the AP You can change the AP s name on Network Settings LAN Setup page Uptime It specifies the time that has elapsed since the AP starts up this time System Time It specifies the curre...

Page 24: ...the AP to other devices using Ethernet cables the AP uses this MAC address to communicate with those devices IP Address It specifies the AP s IP address used to log in to its web UI If you want to cha...

Page 25: ...Wireless Access Point User Guide 4 2 Wireless status This page displays radio frequency and SSID status of the AP To access the page click Status Wireless Status 18...

Page 26: ...page Channel It specifies the current working channel of the AP over the 2 4 5 GHz band You can change the working channel on the Wireless Settings Radio Settings page SSID Status SSID It specifies th...

Page 27: ...Wireless Access Point User Guide 4 3 Traffic statistics To access the page click Status Traffic Statistics This page displays statistics about historical packets of AP s WiFi network 20...

Page 28: ...to AP s WiFi networks To access the page click Status Wireless Clients By default this page displays information about the wireless devices connected to the primary WiFi network of each band To view i...

Page 29: ...Client AP mode SSID It specifies the SSID WiFi name you set for your AP Security Mode It specifies the security mode you set for your AP s WiFi network including None WEP WPA PSK WPA2 PSK Mixed WPA WP...

Page 30: ...de the AP is wirelessly bridged to an upstream device such as a wireless router or AP to extend the WiFi coverage of the upstream device See the following topology Internet Router PoE Switch AP in AP...

Page 31: ...twork of your AP which is IP COM_WiFi in this example 5 Security Mode Select one security mode for your AP You are recommended to select WPA2 PSK 6 Encryption Algorithm Select one encryption algorithm...

Page 32: ...which is Tom WiFi in this example Note If no WiFi network is found click Wireless Settings Radio Settings to ensure that Enable Wireless is selected and try scanning again After a WiFi network is sel...

Page 33: ...on your computer connected to the AP can access the internet directly And you can also connect wireless devices to the AP s WiFi network using the AP s own SSID and WiFi password If you do not know th...

Page 34: ...Address It specifies the MAC address of the AP s LAN port IP Address Type It specifies how the AP gets its IP address The default option is Static IP Address Static IP Address It indicates that the AP...

Page 35: ...LAN IP address of the router connected to the internet Primary DNS Server It specifies the IP address of the primary DNS server of the AP If DNS proxy function is supported on your router connected t...

Page 36: ...CP server then ensure that the IP address of your computer and the IP address of the AP belong to the same network segment finally log in to the web UI of your AP using its new IP address Note If the...

Page 37: ...ter the primary DNS server for your AP which is 8 8 8 8 in this example 7 Secondary DNS Server If this parameter is available enter the secondary DNS server for your AP which is 8 8 4 4 in this exampl...

Page 38: ...the gateway address which is 192 168 0 1 in this example 4 Primary DNS Server Enter the primary DNS server which is 8 8 8 8 in this example 5 Click Save End Parameter description Parameter Description...

Page 39: ...y Address It specifies the gateway IP address assigned by the DHCP server to devices Generally it is the LAN IP address of the router connected to the internet The default value is 192 168 0 1 Tip Onl...

Page 40: ...le enables you to view detailed information about devices that obtain IP addresses from the AP s DHCP server which includes host names IP addresses MAC addresses and lease time To access the page choo...

Page 41: ...ess devices nearby can detect the SSID When this parameter is set to Disable the AP does not broadcast the SSID so that nearby wireless devices cannot detect the SSID In this case you need to enter th...

Page 42: ...wireless channel congestion In addition multicast stream forwarding over an 802 11 network is not secure either The WMF function of the AP converts multicast traffic into unicast traffic and forwards...

Page 43: ...unexpectedly This makes the security modes not suitable for scenarios where high security is required WPA and WPA2 To address the key management weakness of WPA PSK and WPA2 PSK the WiFi Alliance put...

Page 44: ...he primary SSID of each band is enabled by default while the others are disabled Users can enable them if required Broadcast SSID It specifies whether to broadcast the selected SSID Enable It indicate...

Page 45: ...s not respond to the requests without an SSID saving wireless resources Disable It indicates that the Suppress Broadcast Probe Response function is disabled By default the function is disabled Max Num...

Page 46: ...n and data exchanged is encrypted using WEP In this case a wireless device must use a preset WEP key to connect to the wireless network corresponding to the selected SSID The wireless device can be co...

Page 47: ...ssword WPA PSK WPA2 PSK and Mixed WPA WPA2 PSK Parameter description Parameter Description Security Mode It indicates the personal or pre shared key security mode including WPA PSK WPA2 PSK and Mixed...

Page 48: ...IP or AES Key It specifies a pre shared WPA key A WPA key can contain 8 to 63 ASCII characters or 8 to 64 hexadecimal characters Key Update Interval It specifies the automatic update interval of a WPA...

Page 49: ...the Advanced Encryption Standard TKIP It specifies the Temporal Key Integrity Protocol TKIP AES It specifies that both the TKIP and AES encryption algorithms are supported Wireless devices can connec...

Page 50: ...GHz SSID Settings And 2 4 GHz SSID Settings is used for instructions in this example 3 SSID Select a SSID from the SSID drop down list box which is IP COM_888889 in this example 4 Enable Select Enabl...

Page 51: ...Setting up a WiFi network encrypted by WPA PSK or WPA2 PSK Networking requirement WiFi network in a hotel with a certain level of security must be configured through a simply procedure In this case WP...

Page 52: ...nstructions in this example 3 SSID Select a SSID from the SSID drop down list box which is IP COM_888889 in this example 4 Enable Select Enable 5 SSID Set the value of the SSID box to Hotel 6 Security...

Page 53: ...1812 Assume that the second SSID of the AP is used 1 Choose Wireless Settings SSID Settings 2 If you want to set SSID of 5 GHz WiFi network click 5 GHz SSID Settings And 2 4 GHz SSID Settings is used...

Page 54: ...Wireless Access Point User Guide 2 Configure the RADIUS server Note Windows 2003 is used as an example to describe how to configure the RADIUS server 47...

Page 55: ...the Computer Management dialog box double click Internet Authentication Service right click RADIUS Clients and choose New RADIUS Client P Enter a RADIUS client name which can be the name of the AP and...

Page 56: ...hared secret and Confirm shared secret text boxes and click Finish 2 Configure a remote access policy Right click Remote Access Policies and choose New Remote Access Policy Shared secret should be the...

Page 57: ...Wireless Access Point User Guide In the New Remote Access Policy Wizard dialog box that appears click Next Enter a policy name and click Next 50...

Page 58: ...Wireless Access Point User Guide Select Ethernet and click Next Select Group and click Add 51...

Page 59: ...Wireless Access Point User Guide Enter 802 1x in the Enter the object names to select text box click Check Names and click OK Select Protected EAP PEAP and click Next 52...

Page 60: ...Access Point User Guide Click Finish The remote access policy is created Right click root and choose Properties Select Grant remote access permission select NAS Port Type matches Ethernet AND and clic...

Page 61: ...ick Add and click OK Click Edit Dial in Profile click the Authentication tab configure settings as shown in the following figure and click OK When a message appears click No 3 Configure user informati...

Page 62: ...Guide 3 Configure your wireless device Tip Windows 7 is taken as an example to describe the procedure Choose Start Control Panel click Network and Internet click Network and Sharing Center and click M...

Page 63: ...Wireless Access Point User Guide Click Add Click Manually create a network profile 56...

Page 64: ...Access Point User Guide Enter WiFi network information select Connect even if the network is not broadcasting and click Next Click Change connection settings Same as the security mode of the SSID of t...

Page 65: ...Wireless Access Point User Guide Click the Security tab select Microsoft Protected EAP PEAP and click Settings 58...

Page 66: ...Wireless Access Point User Guide Deselect Validate server certificate and click Configure Deselect Automatically use my Windows logon name and password and domain if any and click OK 59...

Page 67: ...Wireless Access Point User Guide Click Advanced settings Select User or computer authentication and click OK 60...

Page 68: ...e network icon in the lower right corner of the desktop and choose the WiFi network of the AP which is hot_spot in this example In the Windows Security dialog box that appears enter the user name and...

Page 69: ...Wireless Access Point User Guide Verification Wireless devices can connect to the WiFi network named hot_spot 62...

Page 70: ...A connects to the WiFi network corresponding to SSID1 whereas user B connects to the WiFi network corresponding to SSID2 the two users cannot communicate with each other after Isolate SSID is enabled...

Page 71: ...ect to the 2 4 GHz WiFi network of the AP 11g Only wireless devices compliant with 802 11g can connect to the 2 4 WiFi networks of the AP 11b g Only wireless devices compliant with 802 11b or 802 11g...

Page 72: ...annel Channel Bandwidth and Extension Channel cannot be changed Transmit Power It specifies the transmit power of the AP If the AP has a higher transmit power its WiFi coverage is wider However reason...

Page 73: ...Disable It specifies the Isolate SSID function is disabled so that the wireless devices connected to the AP with different SSIDs can communicate with each other Enable It specifies the Isolate SSID fu...

Page 74: ...have better WiFi network Prioritize 5 GHz In general channels of 2 4 GHz WiFi network are used more frequently and widely than those of 5 GHz WiFi network But many channels of 2 4 GHz WiFi network ar...

Page 75: ...cy Air interface scheduling of this AP distributes downlink transmission time to users fairly making users of different speeds get the same downlink transmission time achieving higher throughput rate...

Page 76: ...s triggered to reduce conflicts Set the RTS threshold based on the actual situation An excessively small value increases the RTS frame transmission frequency and bandwidth requirement A higher RTS fra...

Page 77: ...r than 50 dBm this device stops transmitting data so as to prevent packet loss due to interference 3 The energy detection mechanism is enabled When the received signal strength is weaker than 70 dBm t...

Page 78: ...SID MAC address channel and signal strength 7 4 2 Checking frequency analysis 1 To access the configuration page click Wireless Settings Frequency Analysis 2 Click 2 4GHz Frequency Analysis or 5GHz Fr...

Page 79: ...1 To access the configuration page click Wireless Settings Frequency Analysis 2 Click 2 4GHz Rogue AP Detection or 5GHz Rogue AP Detection based on your need 3 Rogue AP Click Scan End Wait a minute Th...

Page 80: ...ith higher priorities have more opportunities to access channels According to the 802 11 protocol family all devices listen on a channel before using the channel to send data If the channel stays idle...

Page 81: ...this policy is adopted This leads a higher packet loss rate and reduces the overall performance According to the Normal ACK policy each time a receiver receives a packet it sends back an ACK packet t...

Page 82: ...recommended to select this mode to increase device throughput Optimized for scenario with more than 10 users If more than 10 devices are connected to the AP you are recommended to select this mode to...

Page 83: ...ess the specific WiFi network of AP 7 6 2 Configuring access control 1 Choose Wireless Settings Access Control 2 Click a tag page as required which is 2 4 GHz Access Control in this example 3 From the...

Page 84: ...elected SSID 7 6 3 Example Networking requirement 2 4 GHz WiFi network with a SSID Hotel WiFi has been set up in a hotel However it is required that only staffs are allowed to connect to this WiFi net...

Page 85: ...Access Point User Guide End The following figure shows the result after the configuration Verification Only the three wireless devices on the access control list can connect to the Hotel WiFi WiFi ne...

Page 86: ...acket By default these two functions are disabled 7 7 2 Changing the advanced settings Note You are recommended to configure the broadcast packet filter function only under the instructions of profess...

Page 87: ...ll forward lots of invalid broadcast packets which may affect normal packets transmission However this function can filter broadcast packets and reduce airtime consumption ensuring bandwidth of normal...

Page 88: ...Set the parameters as required Generally you only need to set the Enable 2 4 GHz SSID VLAN ID and 5 GHz SSID VLAN ID settings 3 Click Save End Parameter description Parameter Description Enable It sp...

Page 89: ...link types process transmitted and received data Port Method to process received data Method to process transmitted data Tagged data Untagged data Access Forward the data to other ports of the VLAN co...

Page 90: ...figure the AP 1 Log in to the web UI of the AP and choose Wireless QVLAN Settings 2 Select the Enable check box 3 Change the VLAN ID of SSID internet to 2 VLAN ID of SSID oa to 3 and VLAN ID of SSID V...

Page 91: ...configure QVLAN function on your router and internal server which support QVLAN function Detailed VLAN parameters are listed as follows VLAN parameters configured on your router Port Connected To Acce...

Page 92: ...sed SNMP manager in network environments An NMS can be a dedicated network management server or an application that implements management functions in a network device SNMP agent It is a software modu...

Page 93: ...a password to control SNMP agent access attempts of SNMP managers SNMP V2C is compatible with SNMP V1 and provides more functions than SNMP V1 Compared with SNMP V1 SNMP V2C supports more operations G...

Page 94: ...ministrator s name of the AP The default name is Administrator You can change the administrator s name if required Device Name It specifies the device name of the AP By default the device name is Acce...

Page 95: ...Write Community It specifies the read write password shared between SNMP managers and the SNMP agent The default password is private The SNMP agent function of the AP allows an SNMP manager to use th...

Page 96: ...212 24 The NMS uses SNMP V1 or SNMP V2C to monitor and manage the AP Procedure 1 Configure the AP Assume that the administrator name is Tom read community is Tom and read write community is Tom123 1 L...

Page 97: ...unity to Tom and read write community to Tom123 For details about how to configure the NMS refer to the user guide of the NMS End Verification After the configuration the NMS can connect to the SNMP a...

Page 98: ...deployment modes local deployment and cloud deployment By default the AP is in local deployment mode Local deployment If you need to deploy many APs in a small area you are recommended to set the AP i...

Page 99: ...cross a large area you are recommended to select the cloud deployment mode which uses an AC in Cloud AC mode over the internet to manage the APs in a centralized manner The following figure shows the...

Page 100: ...he local deployment mode 1 Click Deployment and select Local 2 Click Save End 9 2 2 Configuring the cloud deployment mode 1 Click Deployment and select Cloud 2 Set related parameters including device...

Page 101: ...ud AC manage port and cloud AC upgrade port for your AP as well Device Name It specifies the device name of the AP You are recommended to change the device name so that you can quickly locate the AP w...

Page 102: ...ng on the AP during an upgrade Procedures 1 Download the latest firmware version for the AP from http www ip com com cn to your local computer 2 Log in to the web UI of the AP and click Tools Firmware...

Page 103: ...oint User Guide Note After the firmware is upgraded you are recommended to restore the factory settings of the AP and configure the AP again so as to ensure stability of the AP and proper operation of...

Page 104: ...ynchronizing the time with the internet or setting the time manually By default the AP is configured to synchronize the system time with the internet Parameter description Parameter Description Synchr...

Page 105: ...me box 3 Synchronization Interval Select a desired value from the drop down list box The default value 30 minutes is recommended 4 Set Time Zone to the time zone of your location 5 Click Save End Conf...

Page 106: ...correct End 10 2 2 Login timeout interval If you log in to the web UI of the AP and perform no operation within the login timeout interval the AP logs you out automatically The default login timeout...

Page 107: ...nsure that the logs are recorded correctly make sure that AP s system time is correct You can correct the system time by clicking Tools Date Time System Time To view the latest logs of the AP click Re...

Page 108: ...d logs By default the AP can display a maximum of 150 logs You can change the number as required Procedure 1 To access the page click Tools Logs Log Settings 2 Number of Logs Change the number of logs...

Page 109: ...erver 1 To access the page click Tools Logs Log Settings 2 Click Add 3 Set parameters as follows Log Server IP Address Enter the IP address of your log server which is 192 168 0 88 in this example Log...

Page 110: ...he page click Tools Logs Log Settings 2 Click Edit corresponding to the log server settings to be changed 3 Change the parameter settings as required 4 Click Save End Deleting log server settings 1 To...

Page 111: ...les you to restore the AP to previous configuration If the AP enters the optimum condition after you greatly change the configuration of the AP you are recommended to back up the new configuration so...

Page 112: ...ends 10 4 2 Resetting the AP If you cannot locate a fault of the AP or forget the login password of the AP you can reset the AP to restore its factory settings and then configure it again The AP can...

Page 113: ...ugh web UI 1 Click Tools Configuration and click the Reset tab 2 Click the Reset button End Resetting the AP using hardware This method enables you to reset the AP without logging in to its web UI Aft...

Page 114: ...iew settings of the AP User Name It specifies the user name of an account By default the AP has one administrator account and one user account Both the default user name and password of the administra...

Page 115: ...o locate the faulty node 10 6 1 Locating the faulty node The link www google com is used as an example 1 Click Tools Diagnostics Tool 2 Enter the IP address or domain name to be pinged in the Input bo...

Page 116: ...page click Tools Reboot Device 2 Click Reboot End 10 7 2 Reboot schedule This function enables the AP to reboot automatically as scheduled You can use this function to prevent wireless performance deg...

Page 117: ...g the AP to reboot at specified time 1 Click Tools Reboot Device and click the Reboot Schedule tab 2 Tick the Enable Reboot Schedule box 3 Reboot Mode Select At specified time 4 Reboot On Select the r...

Page 118: ...ables you to turn on off the LED indicator of the AP By default the LED indicator is turned on Turning off the LED indicator 1 Click Tools LED Control 2 Click Disable All LEDs End Turning on the LED i...

Page 119: ...the AP only after the connection between the AP and the upstream networks is recovered If the uplink of the AP with uplink check enabled is faulty wireless devices can connect to the upstream network...

Page 120: ...nt User Guide End Note Host 1 to Ping is not bound with Host 2 to Ping which indicates that you can enter IP address either in Host 1 to Ping or Host 2 to Ping or enter IP addresses for both of these...

Page 121: ...Guide Appendix A 1 Configuring a static IP address for your computer Example Win7 Procedures 1 Right click in the lower right corner of the desktop and choose Open Network and Sharing Center 2 Click...

Page 122: ...Wireless Access Point User Guide 3 Click Properties 4 Double click Internet Protocol Version 4 TCP IPv4 115...

Page 123: ...or your computer which is 192 168 0 10 and 255 255 255 0 in this example and click OK Verification Configuration succeeds You can check whether your configuration is successful on the Network Connecti...

Page 124: ...Wireless Access Point User Guide 3 Click Details 117...

Page 125: ...cess Point User Guide 4 Check whether your configuration is successful on the Network Connection Details page Parameters in IPv4 Address IPv4 Subnet Mask represent the IP address subnet mask of your c...

Page 126: ...me network segment with your APs new IP addresses Then try logging in to the web UI of your APs using their new IP addresses If the AP has been managed by the AC or IP COM router the AP s IP address m...

Page 127: ...y DNS Server 8 8 8 8 Secondary DNS Server 8 8 4 4 Device Name Access Point Ethernet Mode Auto Negotiation DHCP Server DHCP Server Disable Start IP Address 192 168 0 100 End IP Address 192 168 0 200 Le...

Page 128: ...disabled Broadcast SSID Enable Isolate Client Disable WMF Enable Suppress Broadcast Probe Response Disable Max Number of Clients 48 Chinese SSID Encoding UTF 8 Security Mode None Radio Settings Enabl...

Page 129: ...1 12 18 24 36 48 54 5GHz 6 9 12 18 24 36 48 54 WMM Settings WMM Settings Enable WMM Optimization Mode Optimized for scenario with more than 10 users Access Control MAC Address Filter Mode Disable Adva...

Page 130: ...loyment Tools Date Time System Time Synchronize with Internet Time is enabled Synchronization Interval 30 minutes Login Timeout Interval 5 minutes Type of Logs to Display All Log Server Settings None...

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