WaveBook User’s Manual –
IO version
03-06-02
Troubleshooting 5-1
Troubleshooting and Customer Support
5
Electrostatic Discharge (ESD), Handling Notice…… 5-1
Product Care …… 5-1
ReadMe Files and the Install CD-ROM ……5-2
Driver Support……5-2
Connection Problems……5-2
32-Bit WaveView Issues……5-3
Windows 95/98/Me Issues……5-3
Resource Settings……5-3
ECP (Enhanced Capabilities Port) Setup ……5-3
Parallel Port Setup (general)…… 5-4
Frequently Asked Questions …… 5-7
Customer Support …… 5-11
Electrostatic Discharge (ESD), Handling Notice
The discharge of static electricity can damage some electronic components. Semiconductor devices are
especially susceptible to ESD damage. You should always handle components carefully, and you should
never touch connector pins or circuit components unless you are following ESD guidelines in an
appropriate ESD-controlled area. Such guidelines include the use of properly grounded mats and wrist
straps, ESD bags and cartons, and related procedures.
Product Care
WaveBooks and WBK options are essentially maintenance free and require a minimal amount of care.
They should be treated much like other high-tech equipment. In general:
•
Keep them clear of harsh chemicals and abrasive elements.
•
Avoid exposing the products to extreme heat, for example, avoid setting up a WaveBook system near
a boiler or furnace.
•
Avoid extreme shock and vibration.
•
Avoid subjecting the units to liquids and extremely fine air particulate, such as silica dust.
•
Never touch circuit boards without proper ESD (Electrostatic Discharge) measures in place.
A “common-sense” approach to handling WaveBook products will go a long way in protecting them from
inadvertent damage.
Note that you can use lint-free rags and Isopropyl Alcohol (Rubbing
Alcohol) to clean the outer plate surfaces of WaveBook and WBK
modules.
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