Ioline FJ Printer, Service Manual

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44
Ioline FJ Printer & StudioJet Service Manual
Jagged scan alignment.
Cause:
1. Cartridge alignment is incorrect.
2. Motion alignment is incorrect.
3. Platen or stand is not level.
4. Loose carriage pulley causing ran-
dom/uneven gaps between scans.
Solution:
1. Use the Control Center to
adjust cartridge alignment as
shown later in this chapter.
2. Use the Control Center to ad-
just motion alignment as shown
later in this chapter.
3. Follow the directions in the FJ
Printer Quick Start Guide to
level the stand and platen.
4. Contact Ioline customer service.
Poor paper tracking.
Cause:
1. Paper is improperly loaded.
2. Bad paper roll or paper quality.
3. Pinchwheels not in correct
location.
4 Feed paper roll isn’t centered on
feed shaft.
5. Loose paper hubs.
Solution:
1. Reload and align paper.
2. Replace the paper roll.
3. With power off, raise the
pinchwheels and align them with
the white driveshaft markers on
the traverse.
4. Center the paper roll on feed shaft.
Make sure screws are tight on
both paper hubs.
5. Tighten screws on the paper hubs.
No ink.
Cause:
1. Ink cartridge empty.
2. Clogged print head.
3. Service Station failing to cap
print head (FJ Printer only).
4. Broken ribbon cable.
5. Logic board failure.
Solution:
1. Replace cartridge.
2. Clean the print head, follow-
ing the instructions under
Cartridge Maintenance and
Handling
in the User Guide .
3. Contact Ioline Tech Support for
assistance.
4. Replace the ribbon cable fol-
lowing instructions under the
Carriage Procedures section
later in this chapter.
5. Contact Ioline customer service.
When changing paper rolls make
sure you let the paper rest out-
side the packaging overnight
fi rst.
Note
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