IOGear GCS1908W User Manual Download Page 53

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Troubleshooting

Symptom

Action

Some characters entered from the keyboard does

not display correctly

The keyboard layout setting for the port does

not match the keyboard you are using. On your

switch, please change the keyboard layout setting

for the port to match the layout of the keyboard

you are using

Cannot use the special keys on Sun external

keyboard to control Sun computers

Please use the Sun keyboard emulation

keystrokes to achieve all Sun keyboard functions

Trouble Shooting

Summary of Contents for GCS1908W

Page 1: ...www iogear com User Manual 8 16 Port 18 5 Widescreen Short Depth VGA LCD KVM Console GCS1908W GCS1916W PART NO M1603 M1604...

Page 2: ...ademarks of Microsoft Corporation IOGEAR makes no warranty of any kind with regards to the information presented in this document All information furnished here is for informational purposes only and...

Page 3: ...Operating Systems 9 Overview 10 Hardware Setup 14 Operation 20 OSD Operation 27 Mouse and Keyboard Emulation 30 Hotkey Operation 37 Keyboard Emulation 43 Firmware Upgrade Utility 45 Specifications Cha...

Page 4: ...r IT power distribution systems with 230V phase to phase voltage To prevent damage to your installation it is important that all devices are properly grounded The device is equipped with a 3 wire grou...

Page 5: ...ufacturer Do not step on or stand on any device when servicing other devices in a rack Caution Slide rail LCD KVM mounted equipment is not to be used as a shelf or a work space If the following condit...

Page 6: ...ns to press the Enter key 1 Numbered lists represent procedures with sequential steps Bullet lists provide information but do not involve sequential steps Indicates selecting the option on a menu or d...

Page 7: ...lishing a reliable working environment for users For enhanced information safety the GCL1908W GCL1916W provides two level password security which restricts unauthorized users from viewing and controll...

Page 8: ...yboard and mouse emulation PS 2 and USB for smooth switching and simultaneously booting multiple computers even when the console s focus is elsewhere Console lock design enables the console drawer to...

Page 9: ...tegrity we recommend using high quality custom KVM cables sets that may be purchased separately Please refer to the table below Length Part Number 2m G2L5202U G2L5302U G2L5202P G2L5302P 3m G2L5203U G2...

Page 10: ...10 GCS1908W Front View Overview GCS1916W Front View 2 2 3 3 4 4 5 5 1 1 6 6 7 7 8 8 9 9 10 10 11 11 12 12 13 13...

Page 11: ...prefer to use external keyboard or mouse 7 Power LED Lights green to indicate that the unit is receiving power 8 Lock LEDs The Num Lock Caps Lock Scroll Lock LEDs are located here 9 Reset Switch Loca...

Page 12: ...12 GCS1908W Rear View GCS1916W Rear View 1 1 2 2 3 3 4 4...

Page 13: ...nd Off 3 KVM Port Section Connect the KVM cables to this port Note the shape of these SPHD connectors have been specifically modified so that only KVM cables designed to work with this switch can be c...

Page 14: ...ch computer Please contact your dealer to find which custom KVM cables best fit your needs Please make sure that all devices including the GCL1908W GCL1916W are powered OFF Power cords of any computer...

Page 15: ...ce on the module Standard Rack Mounting Please use the included standard rack mounting kit to mount the GCL1908W GCL1916W in a rack with a depth of 16 5 28 3 Note 1 We highly recommend two people to m...

Page 16: ...kets in place 2 While one person inserts the GCL1908W GCL1916W into place by sliding its left and right side bars into the mounting brackets on the rack have the second person install four screws in t...

Page 17: ...t To set up a single level installation please follow below procedure 1 Ground the GCL1908W GCL1916W and make sure that the power has been turned off including all computers that will be connected in...

Page 18: ...18 Cable Connection Diagrams KVM Cable Installation Diagrams...

Page 19: ...VM port on the first level switch to the Console port on the second level unit 3 Using a different KVM cable set as listed under requirement connect any available KVM port on the GCL1908W GCL1916W ins...

Page 20: ...Basic Operation The GCL1908W GCL1916W s console is a single rail console the LCD display module and the keyboard touch pad module can only slide in out together Please refer to the diagram below to op...

Page 21: ...21 3 Open the cover by pulling the Release Bar on the handle as pictured below 4 To close the console lower the LCD Module until it lies flat then slide the entire console in...

Page 22: ...module is 66lb Failure to heed below information can result in damage to the keyboard module Right Rest your hands and arms lightly on the keyboard module as you work Wrong DO NOT lean your body weigh...

Page 23: ...us this button moves you Left or Down When making an adjustment it decreases the value EXIT Press this button to perform an auto adjustment if you have not already entered the LCD OSD Menu function An...

Page 24: ...the display area on the LED panel horizontally moves the display area left or right V Position Positions the display area on the LED panel vertically moves the display area up or down Color Temperatur...

Page 25: ...t station first and work your way down to the lowest one Hot Plugging The GCL1908W GCL1916W supports hot plugging components can be removed and added to the console by unplugging their KVM cables from...

Page 26: ...ort Operation A computer connected to a master unit has a two digit Port ID from 01 08 for the GCL1908W from 01 16 for the GCL1916W that corresponds to the KVM port number it is connected to A compute...

Page 27: ...ion has not been set simply press Enter The OSD main screen will display under administrator mode In this mode you have administrator privileges with access to all administrator and user functions and...

Page 28: ...ighlight bar to it then press the right arrow key to expand the list Similarly to collapse a switch s port list click on the switch number or move the highlight bar to it then press the left arrow key...

Page 29: ...ch to any port scan selected ports limit the list you wish to view designate a port as a quick view port create or edit a port name or make OSD setting adjustments To access an OSD function Either cli...

Page 30: ...nment A separate profile for each is stored by the OSD and is activated according to the username that was provided during login To change a setting Double click or move the highlight bar to F3 then p...

Page 31: ...ected as quick view ports see Set Quick View Ports POWERED ON Only those ports which have been set accessible and are powered on QUICK VIEW POWERED ON Only those ports which have been set accessible a...

Page 32: ...nd password appears Usernames and passwords can be from 1 to 16 characters long and can consist of any combination of letters and number A Z 9 0 and some additional keys space For each individual key...

Page 33: ...he navigation keys to move the highlight bar to it then press Enter Key in the new port name or modify delete the old one The maximum number of characters allowed for the port name is 12 Legal charact...

Page 34: ...select the port for which you wish to set the computer s operating system Set the operating system by pressing Spacebar to cycle through WIN MAC SUN or OTHER Press Esc to exit The operating system yo...

Page 35: ...Clicking the F6 field or pressing F6 will invoke the Broadcast BRC mode When this function is in effect commands sent from the console are broadcast to all available computers on the installation This...

Page 36: ...n paus the scanning in order to keep the focus on a particular computer either by pressing P or with a left click of the mouse See Invoking Auto Scan To exit Auto Scan mode press Spacebar or Esc F8 LO...

Page 37: ...ons begin by invoking Hotkey mode Please make sure that the Hotkey Command Mode function is enabled and that you key in the appropriate Hotkey There are 2 possible keystroke sequences used to invoke H...

Page 38: ...r more information Invoking Auto Scan To start Auto Scan key in the following Hotkey combination 1 Invoke hotkey mode with the Num Lock or Ctrl F12 combination 2 Press A then Enter then you will autom...

Page 39: ...ip mode press Esc or Spacebar Computer Keyboard Mouse Reset If the keyboard or mouse cease to function on the computer connected to the currently selected port you can perform a keyboard mouse reset o...

Page 40: ...ke hotkey mode with the Num Lock or Ctrl F12 combination 2 Press T After you press T the command line displays HOTKEY HAS BEEN CHANGED for one second then the message disappears and you automatically...

Page 41: ...er To set all KVM ports of the selected KVM station add an A after the function key Under Hotkey mode press F11 L A Enter or F11 F A Enter Restore Default Values This administrator only hotkey restore...

Page 42: ...Exists hotkey mode or to quit the Setting Mode F1 Set Windows keyboard emulation Default Setting F2 Set Mac keyboard emulation F3 Set Sun keyboard emulation F5 Performs a keyboard mouse reset on the...

Page 43: ...ng are listed in table below Note When using key combinations press and release the first key Ctrl then press and release the activation key Keyboard Emulation PC Keyboard Mac Keyboard Shift Shift Ctr...

Page 44: ...F2 Ctrl F3 Ctrl F4 Ctrl H Help Compose Sun Keyboard The PC compatible 101 104 key keyboard can emulate the functions of the Sun keyboard when the Control key Ctrl is used in conjunction with other ke...

Page 45: ...and upgrades Before Starting Firmware Upgrade In order to better perform a firmware upgrade using a computer that is not connected to the GCL1908W GCL1916W setup is recommended To set GCL1908W GCL1916...

Page 46: ...r on using the power switch located on the back side of the console When the GCL1908W GCL1916W is in Firmware Upgrade Mode the Num Lock Caps Lock and Scroll Lock LEDs will continuously flash on and of...

Page 47: ...s firmware level with that of the upgrade files If it finds that the device s version is higher than the upgrade version it brings up a dialog box informing you of the situation and gives the option t...

Page 48: ...48 Firmware Upgrade Succeeded After the upgrade has completed a screen appears to inform you that the procedure was successful Click Finish to close the Firmware Upgrade Utility...

Page 49: ...49 Firmware Upgrade Failed If the upgrade failed to complete successfully the Upgrade Failed screen appears Click Cancel to close the Firmware Upgrade Utility and see Firmware Upgrade Recovery...

Page 50: ...irmware Upgrade Port 3 Slide the Firmware Upgrade Recovery switch to the RECOVER position 4 Turn the GCL1908W GCL1916W power back on and repeat the Upgrade Procedure 5 After the GCL1908W GCL1916W has...

Page 51: ...1 x Semi recessed pushbutton Firmware Upgrade 1 x Slide Power 1 x Rocker LCD Power 1 x Pushbutton LCD Adjustment 4 x Pushbutton Port Selection 8 x Pushbutton 16 x Pushbutton LEDs On Line 8 Orange 16...

Page 52: ...tal Operating Temperature 0 40 C Storage Temperature 20 60 C Humidity 0 80 RH Non condensing Physical Properties Housing Metal Plastic Weight 23 1lb 23 32lb Dimensions L x W x H 17 69 x 23 x 1 69 Body...

Page 53: ...does not match the keyboard you are using On your switch please change the keyboard layout setting for the port to match the layout of the keyboard you are using Cannot use the special keys on Sun ext...

Page 54: ...t Switches Switches Computers Switches Computers Switches Computers 1 8 4 53 7 98 2 23 5 68 8 113 3 38 6 83 9 128 GCL1916W to Compatible 8 port Switches Switches Computers Switches Computers Switches...

Page 55: ...8 Port PS 2 USB Combo VGA KVMP Switch GCS1716 16 Port PS 2 USB Combo VGA KVMP Switch OSD Factory Default Settings The factory default settings are as follows Setting Default OSD Hotkey Scroll Lock Scr...

Page 56: ...Register online at https www iogear com registration Important Product Information Product Model Serial Number Contact Limited Warranty WE RE HERE TO HELP YOU NEED ASSISTANCE SETTING UP THIS PRODUCT M...

Page 57: ...ith Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including int...

Page 58: ......

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