15
The
manufacturer
shall
fulfil
this
warranty
by
repairing
or
exchanging
any
component
part,
F.O.B.
factory,
which
in
manufacturer's
judgment
shows
evidence
of
defects,
provided
said
component
part
has
been
paid
for
and
is
returned
through
an
authorized
dealer,
transportation
prepaid.
The
warranty
must
also
specify
the
nature
of
the
defect
to
the
manufacturer.
The
warranty
does
not
cover
treatment
processes/systems
that
have
been
flooded,
by
external
means,
or
that
have
been
disassembled
by
unauthorized
persons,
improperly
installed,
subjected
to
external
damage,
or
damage
due
to
altered
or
improper
wiring
or
failed
overload
protection.
This
warranty
applies
only
to
the
INTEWA
AQUALOOP
components
and
does
not
include
any
of
the
locally
installed
wiring,
plumbing,
drainage,
or
disposal
system.
The
manufacturer
is
not
responsible
for
any
delay
or
damages
caused
by
defective
components
or
materials,
for
loss
incurred
because
of
interruption
of
service,
or
for
any
other
special
or
consequential
damages
or
incidental
expenses
arising
from
the
manufacture,
sale,
or
use
of
this
process/system.
The
manufacturer
reserves
the
right
to
revise,
change,
or
modify
the
construction
and
design
of
the
treatment
process
for
greywater
or
any
component
part
or
parts
thereof
without
incurring
any
obligation
to
make
such
changes
for
modifications
in
previously
sold
equipment.
The
manufacturer
also
reserves
the
right,
in
making
replacements
of
component
parts
under
this
warranty,
to
furnish
a
component
part
which,
in
its
judgment,
is
equivalent
to
the
company
part
replaced.
Under
no
circumstances
will
the
manufacturer
be
responsible
to
the
warranty
for
any
other
direct
or
consequential
damages,
including
but
not
limited
to
lost
profits,
lost
income,
labour
charges,
delays
in
production,
and/or
idle
production,
which
result
from
defects
in
material
and/or
workmanship
of
the
system.
Some
states
do
not
allow
the
exclusion
or
limitation
of
incidental
or
consequential
damages,
so
the
above
limitation
or
exclusion
may
not
apply
to
you.
This
warranty
is
expressly
in
lieu
of
any
other
expressed
or
implied
warranty,
excluding
any
warranty
of
merchantability
or
fitness,
and
of
any
other
obligation
on
the
part
of
the
manufacturer.
Service
policy
INTEWA
Requirements:
1.
INTEWA
has
developed
a
general
installation
and
operating
manual
for
the
AQUALOOP
System
GW
series.
Please
refer
to
this
manual
for
all
questions
regarding
safe
and
reliable
installation
as
well
as
troubleshooting.
2.
INTEWA
requires
that
local
service
providers
are
trained
by
INTEWA
or
by
the
local
country
distributors.
The
training
covers
the
following
aspects:
a.
Local
installation
instructions
with
a
hands
‐
on
assembly
requirement
for
certification.
b.
A
training
which
covers
all
aspects
of
installation
and
services.
c.
INTEWA
reviews
and
approves
each
training
and
certification
plan
from
local
distributors
on
an
annual
basis.
3.
INTEWA
requires
that
a
spare
parts
inventory
level
appropriate
to
sales
and
installed
base
be
kept
locally
in
each
service
area.
The
spare
parts
are
listed
in
section
2.
Service
Provider
Requirements
and
Qualifications
–
The
service
provider
is
typically
a
local
dealer
or
distributor
who
buys
equipment
from
the
distributor
for
the
purpose
of
local
resale
and
installation:
1.
The
service
provider
will
only
allow
factory
certified
and
trained
installation
and
service
technicians
to
work
on
AQUALOOP
equipment.
The
training
must
include
demonstrated
capability
to
perform
minor
repairs
and
conduct
water
quality
testing.
