International Communications Group, Inc.
User’s Guide and Installation Manual
Sigma
7
Aviation Telephone Handset
Sigma
7
39
April 2006
Use or disclosure of information on this page is subject to the restrictions in the proprietary notice of this document.
AIR WORTHINESS/RMA PROCEDURE
1. Air Worthiness
The Sigma
7
handset is not flight critical and has no airworthiness limitations for Part 23 or Part 25
aircraft. FAR 25.1529 Instructions for “Continued Airworthiness” are met with the following
instructions:
The removal of the Sigma is based only on the condition of failure or upgrade. There are no
required maintenance and troubleshooting procedures other than those detailed in this manual. If
the Sigma requires removal because of a failure condition, return the defective unit to ICG as
instructed below.
2. ICG Customer Support for Returning Sigma
7
Units
Contact Customer Support to arrange for a Return Material Authorization (RMA) number. ICG
Customer Support will request the following information before issuing an RMA number:
•
Product Model Number
•
Product Part Number
•
Product Serial Number
•
Installation location (aircraft Tail Number or other identifier)
•
Problem description
•
Technical contact name with contact Information
•
Return address for repaired/refurbished unit
•
Original installation date and installing agent, if known.
3. ICG Customer Service Contact Information
Telephone: 1-757-947-1030
After-Business Hours Mobile: 1-757-291-9413
Fax: 1-757-947-1036
E-Mail:
4. Packaging For Shipment
If the original packaging is available, please return the defective device in its original container and
packaging materials. When this is not possible, internal packaging material should be of a type that
guards against static accumulation.
DISCLAIMER
: ICG is not responsible for damage during shipping or for freight charges for returned
equipment.
Summary of Contents for Sigma7
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