Intermec MobileLAN power 12, User Manual

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B-8
Commonly Asked Technical Support Questions (continued)
Problem/Question Possible Solution/Answer
The end device operates,
but there is no data link. Verify that the Power Active LED on the
Power Bridge front panel is lit continuously.
Verify that the Data In and Data & Power Out
ports correspond.
You may have a faulty splitter. Replace your
splitter.
Verify that you are using a standard UTP
Category 5, 6, or 6e cable, including all 8
wires (4 pairs) and is no longer than 100 m
(328 ft) between the switch and the end
device.
Verify that you are not using any crossover
twisted pair wires.
Verify that the Power Bridge is connected to a
switch/hub with a good RJ-45 patch cord
connection.
You may have a faulty connection, a short on
the long cable, or a faulty RJ-45 connection
along the line. Bypass the long twisted pair
cable and bring the end device closer to the
Power Bridge. Connect it to one of the ports
using a short cable.
You may have a faulty data link in the end
device. Try connecting a different end device
to the same port.
You may have a faulty Data & Power Out or
Data In port in the Power Bridge or a faulty
RJ-45 connection. Reconnect the end device to
a different Data & Power Out port and
remember to move the Data In port of the
Switch/Bridge accordingly.