Intermec Janus 2010, User Manual, Page: 303 / 558

Troubleshooting
nugget
39
helconital
10-21
10
Using PC Cards (continued)
Problem Solution
You try to load CS_APM.EXE or
CS_IPM.EXE and you see the
message, “CS PM already loaded.” You cannot load CS_APM and CS_IPM at the same time. If you see
this message, one of the utilities is already loaded. Load CS_APM
only for I/O cards; otherwise use CS_IPM.
Check the AUTOEXEC.BAT file to see which utility is loaded. If you
are loading the wrong one, edit the AUTOEXEC.BAT file or load
the utility from the DOS prompt. For help, see “Configuring the
Reader to Reset the Type I Drive” or “Preparing to Use I/O Cards”
in Chapter 4.
After you load your Novell network
software, you use a network PC card
and run an application that does not
work properly after making a system
call. Your Novell network software may have modified the COMSPEC
environment variable to add a drive specifier to the path. However,
DOS needs COMSPEC to find the COMMAND.COM file, which
must be loaded for DOS to execute system commands. The reader
uses ROM DOS, which expects COMSPEC to be set to:
comspec=command
To eliminate this problem, run the INITENV utility before you log
onto a NetWare server. INITENV.EXE is on the reader’s drive C
and Application companion disk 3. Create a login batch file similar
to this one:
@echo off
c:\initenv
f:\login %1 %2
set comspec=command
Use the new login file instead of your Novell login file when you log
the reader onto the server. If you do not run INITENV.EXE before
logging in, your DOS environment table will be corrupted and
cause your JANUS application to fail. You can set COMSPEC
correctly to fix part of the problem, but you must boot the reader to
clear embedded garbage characters from the environment table.
To check COMSPEC, type
set
and press
e
. All environment
variables are displayed. If COMSPEC was set to anything other than
COMMAND, it has been changed by the login process.