Intermec CS40 Vehicle Power Adapter, User Manual

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Chapter 9 — Troubleshooting and Maintaining the Computer
98 CS40 Mobile Computer User’s Manual
Troubleshooting Data Capture
Use this section to troubleshoot problems that may prevent you from
being able to read a bar code such as the symbology not be enabled.
Problem Solution
You cannot see a red beam of light
from the imager when you press
the Scan button and aim the
imager at a bar code label.
•
You may be too far away from the bar
code label. Try moving closer to the bar
code label and scan it again.
•
You may be reading the bar code label
“straight on.” Change the reading
angle and try again.
•
The imager hardware trigger might be
disabled in Intermec Settings. To
check the setting go to
Start >
Settings > Systems > Data
Collection > Scanner Settings
.
Hardware trigger should be checked.
When you release the Scan
button, the Good Read LED does
not turn off.
The Good Read light stays on if you
configure the computer to use
continuous/edge triggering. If you
configure the computer for level
triggering and the
Good Read light
remains on, there may be a problem. Press
one of the
Scan buttons or pull the
trigger again without scanning a bar code
label. If the light is still on, contact your
local Intermec representative.
The scanner does not read the
bar code labels quickly, or the
scanning beam seems to be faint
or obscured. The scanner window may be dirty. Clean
the window with a solution of ammonia
and water. Wipe dry. Do not allow
abrasive material to touch the window.
You scan a valid bar code label to
enter data for your application.
The data decoded by the scan
module does not match the data
encoded in the bar code label. The computer may have decoded the bar
code label in a symbology other than the
label’s actual symbology. Try scanning
the bar code label again. Make sure you
scan the entire label.
The input device attached to the
computer does not work well or
read bar code labels very quickly. Set the Scanner Model command to the
specific attached input device. Check
enabled bar code symbologies and enable
only the symbologies being used.