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Message
Explanation and Solution
Display Memory Read/Write Error
The sound controller is faulty. Call the Customer
Response Center.
ROM Checksum Error
The ROM checksum value does not match the value
encoded in the BIOS. Call the Customer Response
Center.
CMOS Shutdown Register Read/Write
Error
The shutdown register for CMOS RAM failed. Call
the Customer Response Center.
Cache Error/External Cache Bad
The external cache is faulty. Call the Customer
Response Center.
Does not boot from drive A (floppy disk drive) or other expected boot device
Reason
Solution
Boot disk is corrupt or does not have the
correct boot utilities.
Replace the bootable diskette with a known
working diskette.
Boot sequence may be set to C, A, in which
case the machine will not boot from A if there
is an operating system on C.
Change the boot sequence. See Chapter 7 for
information on running BIOS Setup and
changing the boot sequence.
BIOS is corrupted.
Load a new BIOS to the system’s flash
memory. See Chapter 7 and the System Board
Manual.
Floppy disk drive is not recognized
Reason
Solution
BIOS is not configured properly.
Reconfigure the floppy disk drive parameters in BIOS Setup.
See Chapter 7 for information on running BIOS Setup and
changing the boot sequence.
Power cable is not connected.
Open the base unit and ensure the power cable is connected.
Data cable is not connected.
Open the base unit and ensure the data cable is connected.
System hard disk drive is not recognized
Reason
Solution
Power cable is not connected.
Open the base unit and ensure the power cable is
connected.
Data cable is not connected.
Open the base unit and ensure the data cable is
connected.
SCSI termination is enabled on the hard disk
drive you installed.
Disable SCSI termination. See the documentation
delivered with the hard disk drive.
