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7. TROUBLE
SHOOTING
7.1
When To Call For Help
1.
Verify the symptom and review the operating instructions. The problem may be unfamiliarity with the
product and its features and workout programs.
2.
Check the error message then follow the instruction on the service manual.
3.
When the display shows NEED MAINTENANCE, you are suggested to contact with your local distributor for
service.
4.
If the problem you encounter has not been solved by the above steps, and Intenza 550 series treadmill is still
not operational. Locate and document the serial number of the unit, and contact your local dealer.
5.
Send the diagnosis report (Please refer to Section 6.4 Self Diagnosis for more information.) and serial
number to your local distributor for service.
Note
Replace defective components immediately or keep the equipment out of use until the equipment gets repaired.
Where Is The Serial Number Of The Product
The serial number contains six digits, and there are two locations you can find Intenza 550 series treadmill serial
number.One is located on the front of Intenza 550 series treadmill near the power switch; another is located on the
mainframe that under the motor cover.
7.2 Error
Message
When the display shows below message, below corrections for checking the problem and you can also refer to the
service manual for more details.
Message
Solution
550Ti
550Te
NEED MAINTENANCE
Execute Self Diagnosis function to check error code, then refer
to service manual for trouble shooting.
●
●
CHECK MEMORY
Change console main board.
●
CHECK CONSOLE PCB
Change console main board.
●
●
CHECK USB COMM
Change console main board.
●
USB STICK FAIL
Check the USB stick connection to USB board or cable from
USB board to console.
●
●
CHECK IVT OR CABLE
Check cable from display to the inverter, then change the PSB,
and change the inverter finally.
●
●
CHECK SAFETY KEY
Check safety key is inserted normally and then check cable.
●
●
OVERLOAD
Check running belt, deck condition, then change inverter.
●
PFC
Code 90- Check running belt, deck condition.
●
PFC
Code 91- Check running belt, deck condition.
●
7.3
How To Use The Safety Stop Pull Cord
When operating on the treadmill, please attach the Safety Stop clip to your T-shirt. When the lanyard cord is pulled
out from the treadmill, Intenza 550 series treadmill running belt will automatically slow down to stop. A message
will be displayed on the console: “CHECK SAFETY KEY”. In order to restart the treadmill, just re-attach the safety
key to the slot.
Mainte
nanc
e
T
roub
le S
hooti
n
g
W
o
rk
out Option
Setup
Introductio
n
Saf
e
ty prec
auti
o
n
Assemb
ly
