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Warranty
Warranty
Limited Warranty
Instant Brands (EMEA) limited and Instant Brands Inc. (collectively the “Company”) warrant this
appliance to be free from defects in workmanship and material, under normal household use, for a
period of one (1) year from the date of original purchase. This Limited Warranty extends only to the
original purchaser and use of the appliance in the UK. This warranty does not cover appliance use
outside of the UK.
Proof of original purchase date and, if requested, return of your appliance is required to obtain
service under this Limited Warranty. Provided that this appliance is operated and maintained in
accordance with the written instructions included with the appliance (which are also available at
instantpot.co.uk), the Company will, at its sole discretion, either: (i) repair defects in materials and
workmanship; or (ii) replace the appliance. In the event the appliance is replaced, the Limited
Warranty on the replacement appliance will expire 12 months from the date of original consumer
purchase.
The Company is not responsible for shipping costs for warranty service.
Limitation and Exclusions
Any modification or attempted modification to your appliance may interfere with the safe operation
of the appliance and may result in serious injury and damage. Any modification or attempted
modification to your appliance or any part thereof will void the warranty, unless such modification(s)
or alteration(s) were expressly authorised by the Company.
This warranty does not cover (1) normal wear and tear; (2) damage resulting from negligent,
unreasonable or misuse of the appliance, improper assembly or disassembly, use contrary to the
operating instructions, failure to provide reasonable and necessary maintenance, Acts of God (such
as fire, flood, hurricanes and tornadoes), or repair or alteration by anyone, unless expressly directed
and authorised by the Company; and (3) repairs where your appliance is used for other than normal
household use and in a manner contrary to published user or operator instructions.
To the extent permitted by applicable law, the liability of the Company, if any, for any allegedly
defective appliance or part shall be limited to repair or replacement of the appliance or part
thereof, and shall not exceed the purchase price of a comparable replacement appliance. Except as
expressly provided herein and to the extent permitted by law, (1) the Company makes no warranties,
conditions or representations, express or implied, usage, custom of trade or otherwise with respect
to the appliance or parts covered by this warranty and (2) the Company shall not be responsible or
liable for indirect, incidental or consequential damages arising out of or in connection with the use
or performance of the appliance or damages with respect to any economic loss, loss of property, loss
of revenues or profits, loss of enjoyment or use, costs of removal, installation or other consequential
damages of any nature or kind.
You may have rights and remedies under applicable laws, which are in addition to any right or
remedy which may be available under this limited warranty.
Warranty Registration
Please visit instantpot.co.uk/support/register-your-product/ to register your appliance. You will be
asked to provide your name, your email address, the store name, date of purchase, model number
and serial number (both of which are found on the appliance). This registration will enable us to keep
you up-to-date with product developments and recipes, and contact you in the unlikely event of a
product safety notification. By registering, you acknowledge that you have read and understood the
instructions for use and warnings accompanying the appliance.
Warranty Service
• Your name, email address or phone number.
• A copy of the original purchase receipt with order number, model and serial number.
• A description of the product defect, including any photographs or video if possible.
Warranty Registration
Instant Brands (EMEA) Limited,
1 Christchurch Way,
Woking, Surrey,
GU21 6JG, UK.
Email: [email protected]
Telephone: +44 (0) 3331 230051
This warranty was last updated on 1 September 2019 for all products sold from [1 November 2019].
If your product comes with our older warranty version, your warranty will continue to be honoured.
Recycling
This appliance complies with the WEEE Directive 2012/19/EU on the disposal of electrical
and electronic equipment (WEEE). This appliance complies with the European directive for
electromagnetic compatibility (EMC) 2014/30/EU and its revisions, as well as Low Voltage Directive
(LVD) 2014/35/EU and its revisions.
This marking indicates that this product should not be disposed of with other household waste
throughout the UK. To prevent possible harm to the environment or human health from uncontrolled
waste disposal, recycle it responsibly to promote the sustainable re-use of material sources. To return
your used device, please use the return and collection systems or contact Customer Care for further
recycling and WEEE information.
