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Troubleshooting
Troubleshooting
Problem
Possible Reason
Solution
Minor steam
leaking/hissing
from steam
release valve
during cook
cycle
Quick release button not in
Seal
position.
Flick quick release button to ensure it is in the
Seal
position.
Cooker is regulating excess
pressure.
This is normal. No action required.
Steam gushes
from steam
release valve
when quick
release button
is in
Seal
position
Not enough liquid in the inner
pot.
Add 500 mL of a thin cooking liquid to the inner
pot.
Pressure sensor control failure. Contact
Steam release valve not
seated properly.
Flick quick release button to ensure it is in the
Seal
position.
Display remains
blank after
connecting the
power cord
Bad power connection or no
power.
Inspect power lead for damage. If damage is
noticed, contact
.
Check outlet to ensure it is powered.
Cooker’s electrical fuse has
blown.
Occasional
clicking or light
cracking sound
The sound of power switching
and expanding pressure
board when changing
temperatures.
This is normal; no action needed.
Bottom of the inner pot is wet.
Wipe exterior surfaces of inner pot. Ensure heating
element is dry before inserting inner pot into cooker
base.
Problem
Error Code
Meaning of Error Code
Error code
appears on display
and cooker beeps
continuously
C1
C2
C6
C6H
C6L
Faulty sensor.
Contact
C5
Temperature is too high
because inner pot is not
placed in the cooker base.
Press
Cancel
and wait for
heating element to cool;
ensure there are no foreign
objects in cooker base; insert
or re-position inner pot in
cooker base and re-enter
commands.
Temperature is too high
because there is no water
in inner pot.
Add 500 mL of a thin cooking
liquid to the inner pot
C7
or
NoPr
Not enough liquid.
Begin by adding 2 cups
(500 mL) of a thin cooking
liquid to inner pot. Add more
liquid as required.
Quick release button
is in the
Vent
position.
Flick quick release
button to ensure it is
in the
Seal
position.
C9
Sensor connectors on Air
Fryer Lid and cooker base
are not making full contact.
Press the lid down slightly to
ensure that .the female lid
sensor connector contacts the
male base sensor connector.
Lid
Lid is not in the correct
position for the selected
programme.
Open and close the lid.
Do not use a lid when using
Sauté
.
Burn /
Food burn
High temperature detected
at bottom of inner pot;
cooker automatically reduces
temperature to avoid
overheating.
Starch deposits at the bottom
of the inner pot may have
blocked heat dissipation.
Turn the cooker off, release
pressure according to the
recipe, and inspect the
bottom of the inner pot.
PrSE
Pressure has accumulated
during a non-pressure
cooking programme.
Press quick release button
down until it clicks into
Vent
position.
Any other servicing should be performed by an authorized service representative.
