Instant Pot Duo Crisp + Air Fryer AF 8, User Manual

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Troubleshooting Troubleshooting
Problem Possible Reason Solution
Air fryer lid is in
place but will
not turn on
The connection between
the air fryer lid and pressure
cooker base is loose or
broken.
Ensure the Air Fryer Lid is seated correctly on the
pressure cooker base.
Bad power connection or no
power.
Inspect the power lead on the pressure cooker base
to ensure a good connection. Ensure the power
lead is plugged firmly into the cooker base.
Electrical fuse has blown. Contact Customer Care .
Microswitch is dirty grease or
damaged.
Contact Customer Care .
Black smoke is
coming from
the air fryer lid
Using an oil with a low smoke
point.
Cancel the Smart Programme, unplug the cooker
and allow it to cool to room temperature.
Choose a neutral oil with a high smoke point, such
as Rapeseed, Avocado, Soybean, Safflower or Rice
Bran.
Food residue on the bottom
of the inner pot or around the
element on the air fryer lid.
Cancel the Smart Programme, unplug the cooker
and allow it to cool to room temperature.
Remove all accessories from the inner pot and
clean the inner pot, air fryer lid and all accessories
thoroughly.
Appliance malfunction. Contact Customer Care .
White smoke
is coming from
the air fryer lid
Cooking foods with a high
fat content, such as bacon,
sausages, and hamburgers.
Avoid air frying foods with a high fat content.
Check the inner pot for excess oil and/or fat and
carefully remove as needed before air frying.
Food is moist.
As water in the food is vaporized it turns to steam
and escapes the cooker. Pat dry moist food
ingredients before air frying.
Seasoning on food has blown
into element.
Be careful when seasoning food.
Spray vegetables and meats before adding
seasoning so it adheres to the ingredients.
Difficulty
closing
pressure
cooking lid
Sealing ring not properly
fitted.
Re-position sealing ring, ensuring it is snug behind
sealing ring rack.
Float valve in the popped-up
position. Gently press the float valve downward with a long
utensil.
Contents in cooker are still
hot.
Press quick release button down until it clicks into
Vent position, then lower lid onto cooker base
slowly, allowing heat to dissipate.
Problem Possible Reason Solution
Difficulty
opening the
pressure
cooking lid
Pressure inside the cooker.
Release pressure according to recipe; only open lid
after float valve has dropped down.
Float valve stuck in the
popped-up position due
to food debris or residue.
Ensure steam is completely released by quick-
releasing pressure, then press float valve gently with
a long utensil.
Open lid carefully and thoroughly clean float valve,
surrounding area and lid before next use.
WARNING
Contents may be under pressure; to avoid scalding injury, do not
attempt to force lid open.
Inner pot
is stuck to
pressure
cooking lid
when cooker
is opened
Cooling of inner pot may
create suction, causing inner
pot to adhere to the lid.
To release the vacuum, press quick release button
down until it clicks into
Vent position.
Steam leaks
from side of lid
No sealing ring in lid. Fit sealing ring.
Sealing ring damaged or not
properly installed.
Replace sealing ring.
Food debris attached to
sealing ring.
Remove sealing ring and clean thoroughly.
Lid not closed properly. Open, then close lid.
Sealing ring rack is warped
or off-centre. Remove sealing ring from lid, check sealing ring
rack for bends or warps. Contact
Customer Care.
Inner pot rim may be
misshapen.
Check for deformation and contact Customer Care .
Float valve
does not rise
Food debris on float valve or
float valve silicone cap.
Remove float valve from lid and clean thoroughly.
Perform Initial Test Run to check for function. Record
findings and contact Customer Care .
Too little liquid in the inner pot.
Check for scorching on bottom of inner pot.
Add 500 mL (2 cups) of a thin cooking liquid to the
inner pot
Float valve silicone cap
damaged or missing.
Install silicone cap or replace float valve entirely.
Float valve obstructed by
lid-locking mechanism. Tap float valve with a long utensil. If the float valve does
not drop, press Cancel and contact Customer Care .
No heat in the inner pot.
Check for scorching on bottom of inner pot.
Add 500 mL of a thin cooking liquid to the inner
pot.
Inner pot base may be
damaged. Perform Initial Test Run to check operation and
record findings. Contact Customer Care .
Register your Duo Crisp today at instantpot.co.uk/support/register-your-product/.
Get in touch with a Customer Care Advisor by email at UKSupport@instantbrands.com or by
phone on +44 (0) 3331 230051.