Warranty
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Limited Warranty
Instant Pot Company (the “IPC”) warrants this appliance to be free from defects in workmanship
and material, under normal residential use, for a period of one (1) year from the date of
purchase. This warranty extends only to the original purchaser and use in USA and Canada. A
purchase receipt, purchase order number or other proof of date of original purchase is required
before warranty service is performed. IPC’s obligation under this warranty is limited to replacing
or repairing, or assisting in the repair at IPC’s option. All repairs for which warranty claims are
made must be pre-authorized by IPC.
This appliance comes equipped with many safety features. Any attempt to interfere with their
operation may result in serious injury/damages and void this warranty. No warranty service will
be provided to any appliance that has been tampered with, unless directed by an IPC represen-
tative. This warranty does not cover normal wear of parts or damage resulting from negligent
use or misuse of the appliance, use contrary to the operating instructions, failure to provide
reasonable and necessary maintenance, or disassembly, repair or
alteration by anyone unless directed by an Instant Pot Representative.
This warranty does not
cover units that are used outside of US and Canada.
Further, the warranty does not cover
damage resulting from Acts of God, such as fire, flood, hurricanes and tornadoes. IPC is not
responsible for shipping cost for warranty service.
Limitation and Exclusions
To the extent permitted by applicable law, the liability of IPC, if any, for any allegedly defective
appliance or part shall be limited to repair or replacement of the appliance or part and shall
not exceed the purchase price of a comparable replacement appliance or part. THE PROVI-
SIONS OF THIS WARRANTY ARE YOUR SOLE AND EXCLUSIVE REMEDY WITH RESPECT TO THE
PRODUCT(S) COVERED BY THIS WARRANTY. ALL IMPLIED WARRANTIES WITH RESPECT TO THE
APPLIANCES(S) INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE HEREBY EXPRESSLY
EXCLUDED.
IPC is not responsible or liable for indirect, special or consequential damages arising out of
or in connection with the use or performance of the appliance or damages with respect to
any economic loss, loss of property, loss of revenues or profits, loss of enjoyment or use,
costs of removal, installation or other consequential damages of whatsoever nature. Some
provinces/states do not allow the exclusion or limitation of incidental or consequential
damages. Accordingly, the above limitation may not apply to you.
You the buyer may have other rights and remedies under your state’s or province’s applicable
laws, which are in addition to any right or remedy which may be available under this limited
warranty.
Warranty Service
If the appliance should become defective within the warranty period, please contact Instant Pot
Customer Service team by:
• Create a support ticket at www.InstantPot.com/support/
• Email to [email protected]
• Or call 1800 828-7280 for Instant Pot customer service representative
To facilitate speedy service, please provide:
• Your name, email address or phone number
• A copy of the original purchase receipt with order number, the model and serial number
• Description of the product defect, pictures or video if possible
