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Inspur specifies (prepaid unless Inspur specifies otherwise) the failing machine
suitably packaged to a location Inspur designates. After Inspur has repaired or
exchanged the machine, Inspur will make it available for your collection or, for Mail-
in Service, Inspur will return it you at Inspur’s expense, unless Inspur specifies
otherwise. You are responsible for its installation and verification of operation.
Limited warranty period
The Limited Warranty Period for an Inspur Hardware Product is a specified, fixed
period commencing on the date of purchase. The date on your sales receipt is the
date of purchase unless Inspur or your reseller informs you otherwise in writing. If
the time interval between the date of purchase and the date of manufacture is more
than 3 months, the warranty period begins on the date of 3 months after the date of
manufacture.
Inspur provides 3-year limited warranty of main parts and on-site labor.
Note: Mouses, keyboards, optical drives, fans, and cables are 1 year parts; chassis
and its accessories (chassis lock, key, panel, etc.), delivery attached documentation
and CDs, floppy disks, power cables and packing materials are not under warranty.
Contacting Inspur
If your product fails during the Limited Warranty Period and the suggestions in the
product documentation do not solve the problem, you can receive support by doing
the following:
Visit Inspur Website at
http://en.inspur.com
Inspur servers’ global after-sale service hotline: 8448600011
North America customers can directly dial this number.
Customers in other regions need to dial 1 before this number, that is, 18448600011.
Be sure to have the following information available before you call Inspur support
provider:
