TERMS AND CONDITIONS OF WARRANTY, WARRANTY CLAIMS
General Conditions of Warranty and Definition of Terms
All Warranty Conditions stated hereunder determine Warranty Coverage and Warranty Claim Procedure.
The seller is SAXO LTD with its registered office in Sakar Planina Street 1, Ruse, Bulgaria.
Company Registration Number: 117028813, registered in the Trade Register.
According to valid legal regulations it depends whether the Buyer is the End Customer or not.
“
The Buyer who is the End Customer
”
or simply the
“
End Customer
”
is the legal entity that does not
conclude and execute the Contract in order to run or promote his own trade or business activities.
“
The Buyer who is not the End Customer
”
is a Businessman that buys Goods or uses services for the
purpose of using the Goods or services for his own business activities. The Buyer conforms to the
General Purchase Agreement and business conditions to the extent specified in the Commercial Code.
These Conditions of Warranty and Warranty Claims are an integral part of every Purchase Agreement
made between the Seller and the Buyer. All Warranty Conditions are valid and binding, unless otherwise
specified in the Purchase Agreement, in the Amendment to this Contract or in another written agreement.
Warranty Conditions
Warranty Period
The Seller provides the Buyer a 24 months Warranty for Goods Quality, unless otherwise specified in the
Certificate of Warranty, Invoice, Bill of Delivery or other documents related to the Goods. The legal
warranty period provided to the Consumer is not affected.
By the Warranty for Goods Quality, the Seller guarantees that the delivered Goods shall be, for a certain
period of time, suitable for regular or contracted use, and that the Goods shall maintain its regular or
contracted features.
The Warranty does not cover defects resulting from:
-
User
’
s fault, i.e. product damage caused by unqualified repair work, improper assembly, not
properly assembled parts
-
Mechanical damages
-
Regular use (e.g. wearing out of rubber and plastic parts, joints etc.)
-
Unavoidable event, natural disaster
-
Improper maintenance
-
Adjustments made by unqualified person
-
Improper maintenance, improper placement, damages caused by low or high temperature, water,
inappropriate pressure, shocks, intentional changes in design or construction etc.
Claims can be accepted from the head office of SAXO OOD, located in Ruse on
„
TEC IZTOK
“
20
Street.