IPA280 – User guide
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Copyright © 2010 Ingenico
9000002522 R11 000 02/1002
All rights reserved
6.3.
Transport and storage
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Use the original packaging for any unit stored.
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Disconnect all cables from the terminal during the transport.
6.4.
Troubleshooting
The terminal does not turn on or does not connect:
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Check the power supply cable
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Check for electrical power network
The terminal fails to establish a GPRS connection
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Check Section 5.9.3
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Get support from technical
Cards are not read
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Check that the magnetic card is passed correctly (with magnetic band
directed to the exterior of the terminal)
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Swipe again the card with the magnetic stripe movement constant and rapid
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Verify that the magnetic strip is not damaged, grooved or cracked
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Make sure you have inserted correctly the smart card into the smart card reader
and remove the card only after the transaction
The ticket is not printed
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Check the presence and proper positioning of the paper roll on the iPA280
Possibly adjust the paper roll following instructions present in it’s manual
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Check the type of paper used (thermal paper must be used)
6.5.
End of life
The product belongs to the family of electrical and electronic equipment. Therefore, it is
subjected to the WEEE directive, which requires the collection and the recycling at the end
of life product.
The Ingenico products present the symbol for the marking of electrical and electronic
equipment as required by the WEEE Directive.
The crossed-out wheeled bin printed on the product gives the information about
the requirement not to dispose of WEEE as unsorted municipal waste and to
collect such WEEE separately.
To assure that the product is collected and recycled with respect to the environment, you
must contact your supplier (in defect, contact the Ingenico local office or the commercial
head office in charge of your country on
www.ingenico.com
, « contact us » page).
The abandonment or uncontrolled disposal of waste can cause harm to environment and to
human health. So, by recycling your product in a responsible manner, you contribute to the
preservation of natural resources and to the protection of human health.