Infopia CLOVER A1c Self, Instructions For Use Manual

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CLOVER A1c Self • 53 •
16. TROUBLESHOOTING
ERROR CODE CORRECTIVE ACTION DESCRIPTION
Lo
Hi
Er 11
Er 12
The ambient
temperature is
too low
Please make sure the equipment is
within normal operating temperatures for
at least 10 minutes and re-test.
Please make sure the equipment is
within normal operating temperatures
for at least 10 minutes and re-test
The ambient
temperature is
too high
Please insert a new test strip and
perform test again.
Test strip is
damaged
The sample was
inse rted too soon
Please wait for the LCD to display
‘Apply bood sample’ icon before
applying the sample for the test.
<4 %
Please use the check cartridge to
validate the analyzer and re-test the
blood sample.
The HbA1c test
tesult is lower
than 4.0%
(20mmol/mol)
CLOVER A1c Self • 52 •
16. TROUBLESHOOTING
ERROR CODE CORRECTIVE ACTION DESCRIPTION
Er 8
Er 9
Please re-connect the cable again.
If problem persist, contact your local
representative.
Please insert a new test strip and
perform the test agaim. If the problem
paersists, open a new bottle and repeat
test.
Damaged
glucose test
strip
Problem with the
glucose module
connection
Please press button and remove
the cartridge. Insert a new test cartridge
and perform the test again.
Er 6
Er 7
Opening the
cover while test or
check is in
progress
The cartridge is left
in the analyzer for
an extended
period of time or
the cover is left
open
Please press button and remove
the cartridge. Insert a new test or check
cartridge and perform again.
Er 10
Please insert a new test strip and
perform the test again. If the problem
persist, contact your local representa-
tive.
Problem with the
auto-coding label