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Appendix II Questions & Solutions
The following table describes the symptoms causes, and solutions for the problems.
Symptoms
Possible Causes
Solutions
The IP dome does not perform
initiation sequence after powering on
Wrong power connection
Reconnect power cable
Power supply failure
Repair or replace power supply
Power PCB fuse damage
Replace the fuse
The IP dome can’t be controlled
after successful initiation.
New camera ID has not been activated
Recycle the power
Camera ID was set wrong
Reset camera ID
Protocol or Baud rate of PTZ Settings are
incorrectly chosen
Proper set the Protocol and Baud rate
No video signal displayed
Don’t correctly install the inserter to view
the images
Refer to the inserter Installation to
reinstall it
Don’t correctly set the security level of
the browser
Refer to the browser setting to reset it
Dome’s IP address conflict with other
user’s IP address
Set the unique IP address
Don’t correctly initialize the coding
module
Restart or after power-off
Vague image
Unclear down cover
Clean the down cover
Manual focus has been set
Set focus mode to "auto"
Or manually adjust the camera focus