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HAPSITE Smart Operating Manual
15.3 HAPSITE Symptom - Cause - Remedy Chart
Table 15-1 Diagnosing Problems - HAPSITE
Symptom
Cause
Remedy
1. Filament will not turn on
(
Unable to turn on
filament error!
on user
interface.)
1a. Remove ion source and check
to see if filament has opened.
1a. If opened, replace ion source
(see
Ionizer of the Mass Spectrometer,
on page 15-40
), otherwise contact
2. Filament shut off. (Over
pressure fault.)
2a. System shuts down filament if
pressure spikes. An old ion pump
will "burp" N2 and Ar which can
cause the system to shut down.
2a. Replace ion pump. Contact
Customer Support (see
2b. System has an air leak. Turn
off carrier gas and check to see if
mass 32 is relatively large (10 to
20% of peak 28)
2b. Locate the leak source and
repair.
2c. Turbo/molecular drag pump or
diaphragm backing pump may
need servicing.
2c. Check turbo speed in the
Service Module program. Service
pumps if speed is less then 1480
rps, and there are no air leaks.
2d. NEG. is depleted.
2d. Replace NEG. pump. Using
INFICON part # 930-425-P1. See
3. “Electron Multiplier fault.”
message at user interface.
3a. High pressure in vacuum
system caused by the failure of the
ion pump to pump Ar with a NEG
installed.
3a. Contact Customer Support
(see
3b. Short in electron multiplier, or
fault in high voltage power supply
3b. Contact Customer Support
(see
4. Poor sensitivity in tune.
4a. Ion source has degraded.
4a. Replace ion Source using
INFICON part # 930-205-G1. See
section 15.8, Replacing the Ionizer
of the Mass Spectrometer, on
page 15-40
in this manual.
4b. Quadrupole/EM assembly has
degraded.
Summary of Contents for HAPSITE Smart
Page 1: ...O P E R A T I N G M A N U A L HAPSITE Smart Chemical Identification System IPN 074 397 P1G ...
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