In-situ T3R-3G-B-1RT Owner'S Manual Download

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800-446-7488

www.in-situ.com

Table of Contents

1 Introduction

Unpacking and Inspection

Model Number

Serial Number

Safety

General Specifications

2 Configuring Your Instruments

Overview

Connecting an In-Situ Instrument to the Computer

Changing Instrument Communication Settings

Changing Instrument Communication Settings - TROLL 9500 Only

Setting Up a Log

3 Configuring the Telemetry Device

Overview

Opening the Unit

Battery

Connecting the Tube to the Computer

Select Connected Probes

Select Probe Parameters for Alarming

Set Level Reference

Set the Site Name and Clock

Configure Options

Modem Parameters

Activate Alarms

Set Probe Reading Schedule

Set Wake Up Events

Restart Device and Test Communications

4 Digital, Pulse, and Analog Input

Wiring Diagram

Connecting the Tube to the Computer

Input Configuration

5 Field Installation

Deploy the Tube

Improving Signal Quality

6 Troubleshooting

Troubleshooting Common Issues

Summary of Contents for T3R-3G-B-1RT

Page 1: ...62140 Information subject to change without notice In Situ In Situ logo Baro Merge BaroTROLL HERMIT HydroVu iSitu Pocket Situ RDO RuggedCable RuggedReader SmarTROLL TROLL VuSitu and Win Situ are trademarks or registered trademarks of In Situ Inc 2016 All rights reserved 0061000 Rev 003 01 2016 ...

Page 2: ...demarks of In Situ Inc Microsoft and Windows are registered trademarks of Microsoft Corporation Pentium is a registered trademark of Intel Tefzel and Delrin are registered trademarks of E I DuPont de Nemours and Company Viton is a registered trademark of DuPont Dow Elastomers Kellems is a registered trademark of Hubbell Inc Alconox is a registered trademark of Alconox Company Lime A Way is a regis...

Page 3: ...y Device 9 Overview 9 Opening the Unit 9 Battery 10 Connecting the Tube to the Computer 10 Select Connected Probes 10 Select Probe Parameters for Alarming 11 Set Level Reference 11 Set the Site Name and Clock 12 Configure Options 12 Modem Parameters 13 Activate Alarms 14 Set Probe Reading Schedule 14 Set Wake Up Events 15 Restart Device and Test Communications 15 4 Digital Pulse and Analog Input 1...

Page 4: ...ted Tube 19 Error Codes and Messages 19 Activate the Modem 20 SIM Card 21 SD Card 22 Warranty 22 Obtaining Repair Service 23 7 Appendix Alarms 23 Alarms Overview 23 Absolute Mode 24 Incremental Mode 25 Probe Out of Range SMS Alarms in Absolute Mode 26 Probe Out of Range SMS Alarms in Incremental Mode 26 ...

Page 5: ... Situ instrument to your computer l Tube 300R in well bail optional part number 0060240 to deploy the Tube inside of the well casing l Win Situ 5 Software for programming your In Situ instrument Software can be installed from an In Situ software CD or downloaded from www in situ com software If you did not purchase a SIM card and data plan from In Situ you will need these additional items l SIM su...

Page 6: ...nstrument connection type The number equals the amount of connections An RT following the number means Rugged TROLL connection while a T means titanium Twist lock connection Therefore the example model number means the following T3R 3G B 1RT Tube 300R non solar 3G non vented 1 Rugged TROLL connection Serial Number The unit serial number is printed on the product label affixed to the unit body This...

Page 7: ...qua TROLL 600 Multiparameter Instrument BaroTROLL Data Logger Level TROLL 400 500 700 700H Data Loggers RDO PRO X Probe Rugged BaroTROLL Data Logger Rugged TROLL 200 Data Logger TROLL 9500 Multiparameter Instrument Communication Antenna GSM quad band 850 900 1800 1900 MHz GPRS SMS email FTP 2G or 3G SMA connector with stub antenna or optional external antenna Sensors Built in barometric pressure s...

Page 8: ...tab 3 Click Modbus Setup 4 Select the following options Baud 9600 Data Bits 8 Parity Bits None Stop Bits 1 End Of Message Timeout ms 1000 End of Session Timeout ms 5000 Mode Modbus ASCII 5 Click the checkmark Click Yes to change the communication settings Click Yes or No to save these settings as the default for Win Situ 5 You must change Win Situ Software communication settings to match the instr...

Page 9: ...be set up tool If you require data redundancy program a log on your instrument prior to connecting it to the Tube Some instruments do not support logs Refer to your instrument manual for instructions on setting up a log Configuring the Telemetry Device Overview If you purchased a data plan through In Situ you need to open the unit and connect the battery and then set up the Tube using the configur...

Page 10: ...ug in or unplug the battery pack from the circuit board connection shown below Connecting the Tube to the Computer 1 Connect the setup cable to the communication port of the Tube and to the computer 2 Download the ANT Tube Tool software from www in situ com support 3 Install and open the ANT Tube Tool software 4 Select the correct serial port A serial to serial adapter is typically COM1 A USB to s...

Page 11: ...is measured outside the Warning levels the measurement is stored in the log memory even if the Tube is not designated to save that reading If a parameter is outside the Alarm levels the reading is stored and an alarm message is sent if the corresponding alarm has been enabled and configured Use the same units for Warning and Alarm levels as the probe was set to use in Win Situ 5 5 Select the monit...

Page 12: ...tton 12 Close the window Set the Site Name and Clock 1 Click General information parameters and functional options 2 Click the Information tab 3 Enter a site name for your deployment area and click Set the Site Name 4 Click Set clock to synchronize the Tube clock with your computer clock 5 Close the window Configure Options 1 Click General information parameters and functional options 2 Click the ...

Page 13: ...al SIM cards require a user name and password Username KORE Password 1234 5 Enter up to 2 phone numbers in the fields under SMS to receive Tube status updates and alerts via text messages 6 If you are using FTP to receive data fill in all the fields of the FTP parameters section CSV and TXT are the only options for file type FTP site must support ASCII and PASV data transfer modes The FTP filename...

Page 14: ...e can exceed its threshold before an SMS message is generated A value of 1 means an SMS message is generated every time 6 Enter the number of consecutive times a parameter in Incremental alarm mode can exceed its threshold before an SMS message is generated A value of 1 means an SMS message is generated every time 7 Enter the maximum number of text messages to be sent for the same Alarm episode 8 ...

Page 15: ...or phone connections is selected additional options become available 7 Scroll down to program additional wake up events 8 When all events are programmed click Write frequency and options 9 Close the window Restart Device and Test Communications 1 Click Functional mode and test 2 Click the Probes real time reading tab 3 Press the Immediate reading probes button Ensure all values are appropriate for...

Page 16: ...lse and Analog Input The Tube supports digital pulse or analog device input via a stripped and tinned cable that connects to the Tube communication port This device can be set up in the Tube Tool Wiring Diagram Connecting the Tube to the Computer 1 Connect the setup cable to the communication port of the Tube and to the computer 2 Download the ANT Tube Tool software from www in situ com support 3 ...

Page 17: ...re directly passed to the cloud They cannot be changed from HydroVu 3 Click Write options and parameters 4 Close the window Click Probe and set point configuration 5 From an open probe drop down menu select Digital in Pulse in or Analog in 6 Click Write Probe and set points 7 Close the window If you require alarming for the input device continue with steps 8 12 8 Click theParameters monitoring tab...

Page 18: ...ell casing may prevent the Tube from sending or receiving transmissions Consider using an external antenna PN 0062240 that can be mounted on the top of the well to prevent casing interference Check the cellular provider s coverage area map Your deployment area may be in a non coverage area Check the area surrounding your equipment Objects like trees electrical wires and cement walls can affect cel...

Page 19: ... and Test Communications on page 1 Units that have been restored to factory settings must have their batteries unplugged and plugged back in to communicate I Cannot Select Barometric Compensation on my Non vented Tube 1 Open the ANT Tube Tool 2 Enter the following characters into the PASSWORD field case sensitive p1RLa 3 Click Functional mode and testing 4 Click the Sending Commands tab 5 Enter th...

Page 20: ...he Port number Error 833 Verify access to the Port Error 840 Someone is already logged in with your credentials Error 841 Verify the FTP server username and password Error 842 Check the FTP server functionality Error 861 Username is rejected by the server Error 862 Password is rejected by the server Error 865 Authentication error Error 866 Server is not ready Error 867 Email retrieving error Error...

Page 21: ...ts require a SIM card for communication over the wireless network If you are managing your data plan through In Situ a SIM card is installed in the equipment prior to shipment If you are managing a data plan through a third party you must obtain a SIM card from their service provider and install it yourself Consider if your application requires a static IP address when purchasing the SIM card Once...

Page 22: ...ry format Do not attempt to install a different SD card into the Tube If you require additional memory capacity contact In Situ support at 970 498 1500 international domestic Warranty In Situ warrants the Tube Telemetry System for one year from date of shipment by the end user against defects in materials and workmanship under normal operating conditions To exercise this warranty contact Technical...

Page 23: ... are returning the system for a refund or Technical Support states otherwise 6 Carefully pack your product in its original shipping box if possible 7 Mark the RMA number clearly on the outside of the box 8 Send the package shipping prepaid to In Situ ATTN Repairs 221 East Lincoln Avenue Fort Collins CO 80524 The warranty does not cover damage during transit In Situ recommends insurance for all shi...

Page 24: ...Absolute Mode In Absolute Mode alarms and warnings occur when a measurement value is less than the minimum threshold value or greater than the maximum threshold value Minimum Level Value Maximum Level Value Measurement Value Result 1 15 16 ALARM 1 15 1 OK 1 15 15 OK 1 15 0 ALARM 2 10 1 OK 2 10 3 ALARM 2 10 2 OK 8 3 2 ALARM 8 3 5 OK ...

Page 25: ...ement Value Measurement Delta Result 10 60 200 150 50 OK 10 60 199 200 1 ALARM 50 50 300 260 40 OK 50 50 300 200 100 ALARM 50 50 200 240 40 OK 50 50 400 500 100 ALARM 6000 200 0 1000 1000 OK 6000 10 130 110 20 ALARM 6000 10 130 125 5 OK 10 8000 150 165 15 ALARM 10 8000 1200 0 1200 OK Tips l Minimum Threshold values should be negative otherwise a decreasing parameter will always generate an alarm l...

Page 26: ...m threshold while the requirement set above is 3 consecutive measurements Incident B An SMS alarm is sent on the third consecutive measurement exceeding the alarm threshold reading no 6 Incident C An SMS alarm is sent on the third consecutive measurement exceeding the alarm threshold reading no 8 9 10 A second SMS alarm is sent after the sixth consecutive measurement reading no 11 12 13 While anot...

Page 27: ...ad of a fixed value The example shows three incidents labeled A B and C Incident A An SMS alarm is sent on the third consecutive set of measurements where the delta exceeds the alarm threshold reading no 6 7 7 8 8 9 Incident B No SMS alarm is sent Only one consecutive set of measurements exceed the alarm threshold while the requirement set above is 3 consecutive measurements Incident C No SMS alar...

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