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ENGLISH
ESP
AÑOL
FRANÇAIS
TROUBLESHOOTING
The following simple issues can be handled by the user. Please contact customer support if the issues are not resolved.
REFRIGERATOR IS NOT OPERATING
PROBLEM
POSSIBLE CAUSE(S)
SOLUTION
Refrigerator does not run
Refrigerator is unplugged.
Plug power cord into power source.
Breaker is tripped or turned off / Fuse is
blown.
Reset / Turn on breaker or replace fuse.
Refrigerator is in defrost mode.
Wait about 40 minutes for defrost cycle to end and
cooling system to restart.
Refrigerator compressor runs
frequently or for long periods
of time
NOTE
: This refrigerator is de-
signed to run for longer peri-
ods of time at a lower energy
usage.
Refrigerator is first plugged in.
This is normal. Allow 24 hours for the refrigerator to
cool down.
Warm or large amounts of food added.
This is normal.
Door is left open.
Ensure that door is not being held open by an item.
Hot weather or frequent openings
This is normal.
Temperature control set to coldest set-
ting.
Adjust temperature to a warmer setting.
Refrigerator has an odor
Food is not sealed or packaged properly. Reseal packaging. Place an opened box of baking
soda in the refrigerator, replace every 3 months.
Interior needs to be cleaned.
Clean the interior. See “Cleaning.”
Food stored too long.
Dispose of spoiled food.
Light does not come on
Refrigerator is unplugged.
Plug refrigerator in to power source.
LED light is burned out.
Contact a qualified technician to replace the burned
out LED
Doors do not close properly
Refrigerator is not level.
See “Leveling.”
Something is obstructing door closure.
Check for and remove obstructions.
Vibration or rattling
Refrigerator is not resting firmly on floor.
See “Leveling.”
Normal Sounds
It sounds like water is flowing from the
refrigerator.
Refrigerant flowing in the lines will make this sound
when the compressor starts and stops.
The refrigerator has an automatic defrosting sys-
tem. The defrosted water will make this sound.
Humming or buzzing sounds
The compressor and fans for cold air circulation can
make this sound. If the refrigerator is not level, the
sound will be louder.
Cracking or clicking sounds
The interior parts will make this sound as they
contract and expand in response to temperature
changes.
