23
INS
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2.6 TROUBLESHOOTING.
The Victrix Superior 32 X 2 ErP boiler signals
any anomalies by the flashing symbol (5) along
with the “ERRxx” indication on the indicator
(6) where “xx” corresponds to the error code
described in the following table. On the possible
remote control the error code will be displayed by
means of the same numerical code represented
according to the following example (e.g. CAR
V2
= Exx, Super CAR = ERR>xx).
Error
Code
Anomaly signalled
Cause
Boiler status / Solution
01
No ignition block
If room central heating or domestic hot water production is requested,
(when the boiler is connected to an external storage tank unit)
the boiler
does not switch on within the preset time. Upon appliance commis-
sioning or after extended downtime, intervention may be necessary to
eliminate the block..
Press the Reset button (1)
02
Safety thermostat
block (overheat-
ing), flame control
anomaly
During normal operation, if a fault causes excessive overheating internally,
the boiler goes into overheating block.
Press the Reset button (1)
03
Flue safety thermo-
stat block
During normal operation, if a fault causes excessive flue gas overheating,
the boiler blocks.
Press the Reset button (1)
04
Contacts resistance
block
Safety thermostat fault (overheating) or flame control anomaly.
The boiler does not start (1)
05
Flow probe
anomaly
The board detects an anomaly on the flow NTC probe.
The boiler does not start (1)
06
Domestic hot water
probe anomaly
The board detects an anomaly on the domestic hot water NTC probe.
The anomaly is indicated, the boiler contin-
ues to produce domestic hot water but not
with optimal performance.
If an anomaly occurs, antifreeze protection
is not guaranteed.
(1)
08
Maximum N° of
reset
Number of allowed resets that have already performed.
Attention:
the anomaly can be reset 5 con-
secutive times, after which the function is
inhibited for at least one hour. One attempt
is gained every hour for a maximum of 5
attempts. By switching the appliance on and
off the 5 attempts are re-acquired.
10
Insufficient system
pressure
Sufficient water pressure inside the central heating circuit to guarantee
the correct operation of the boiler is not detected.
Check on the boiler pressure gauge (1) that
the system pressure is between 1÷1.2 bar
and restore the correct pressure if necessary.
12
Storage tank probe
anomaly
The board detects an anomaly on the storage tank probe.
In this case the boiler continues to
produce domestic hot water but not with
optimal performance. (1)
15
Configuration error
If the board detects an anomaly or incongruity on the electric wiring, the
boiler will not start.
If normal conditions are restored the boiler
restarts without having to be reset. (1)
16
Fan anomaly
This occurs if the fan has a mechanical or electrical fault.
Press the Reset button (1)
20
Parasite flame
block
This occurs in the event of a leak on the detection circuit or anomaly in
the flame control unit.
Press the Reset button (1)
22
General alarm
This type of error is displayed on the CAR
V2
or Super CAR in the event
of faults or anomalies in the circuit boards or components not directly
connected to boiler management: anomaly on the zones control unit,
substation or solar circuit.
(1)
23
Return probe
anomaly
The board detects an anomaly on the return NTC probe.
The boiler does not start (1)
24
Push-button
anomaly
The board detects an anomaly on the pushbutton panel.
If normal conditions are restored the
boiler restarts without having to be reset
(1)
25
Block due to flue
gas temperature
gradient interven-
tion
If the board detects a rapid increase in flue gas temperature probably due
to a blocked circulating pump or lack of water in the heat exchanger, the
boiler shuts down due to the flue gas temperature gradient trip.
Press the Reset button (1)
(1) If the shutdown or fault persists, contact an authorised company (e.g. Authorised Technical After-Sales Service)
(2) Error codes over 31 are not shown on the CAR
V2
and Super CAR display.
