IMEON ENERGY 3.6, Installation Manual, Page: 81 / 188

IMEON INVERTER
IMEON_installation_guide_rev D.6
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8. Maintenance & Cleaning
8.1 Warning and error codes
Warning and error codes In case of a warning or error displayed by the inverter, refer to the table
below before contacting technical support if needed.
Code Type Description
2 warning_ond Islanding detected. If this problem remains, please contact your grid operator
3 warning_ond
Grid voltage higher than the limit of the norm. If this problem remains, please contact your
grid operator.
4 warning_ond
Grid voltage lower than the limit of the norm. If this problem remains, please contact your
grid operator.
5 warning_ond
Grid frequency higher than the limit of the norm. If this problem remains, please contact your
grid operator.
6 warning_ond
Grid frequency lower than the limit of the norm. If this problem remains, please contact your
grid operator.
7 warning_ond
Grid voltage lost. Check if the GRID CONNECTION connector is correctly supplied by the
public grid. If this problem remains, please contact your grid operator.
8 warning_ond
Grid frequency lost. Check if the GRID CONNECTION connector is correctly supplied by the
public grid. If this problem remains, please contact your grid operator.
9 warning_ond There is a phase rotation problem. Reverse 2 phases and restart the inverter.
10 warning_ond
Grid sinus lost. Check if the GRID CONNECTION connector is correctly supplied by the
public grid. If this problem remains, please contact your grid operator.
11 warning_ond
Average grid voltage greater than norm voltage for 10 min. If this problem remains, please
contact your grid operator.
12 warning_ond
Overload on the AC BACKUP. Remove the high power devices with inrush power (air
conditioner, pumps,...).
13 warning_ond
High inverter temperature. Please check the good ventilation of your inverter and the
temperature in the inverter room.
14 warning_ond Earth default. Please check inverter is correctly connected to the ground.
22 warning_pv
Low PV2 voltage. Check the PV sizing, connection and installation.
23 warning_pv
PV voltage too high. Check the PV sizing and installation. This problem can cause a critical
electronic damage.
24 warning_pv
PV2 voltage too high. Check the PV sizing and installation. This problem can cause a critical
electronic damage.
25 warning_cpu
CPU1 flash failure. Please reboot the inverter and check the version is the last one. If the
problem remains, please contact your distributor.
26 warning_cpu
CPU1 start failure. Please reboot the inverter and check the version is the last one. If the
problem remains, please contact your distributor.
27 warning_bat
Battery warning reported. Check the battery ID warning in IMEON OS. ONE. If the problem
remains contact your battery distributor.
30 warning_bat
Battery not connected. Please connect the batteries and check if a breaker/fuse is not open
between inverter and batteries. If the problem remains contact your battery distributor
32 warning_bat
Battery voltage too high. Disconnect your battery and check if the battery specifications
comply with inverter.
35 error_ond
CPU1 communication failure. Please reboot the inverter and check the version is the last
one. If the problem remains, please contact your distributor.
37 error_soft
Internal wiring failure. Please reboot the inverter. If the problem remains contact your
distributor or IMEON for repair
38 error_soft
Software service failure. Please reboot the inverter. If the problem remains, please contact
your distributor.
39 error_soft
Software service failure. Please reboot the inverter. Please reboot the inverter and check the
version is the last one. If the problem remains, please contact your distributor.
40 error_soft
Software service failure. Please reboot the inverter. Please reboot the inverter and check the
version is the last one. If the problem remains, please contact your distributor.