imagistics ix3010, Operating Manual

Page: 138 / 158

“Check Message” printouts
When there’s a problem with a fax call and your machine detects an error, it pro-
duces an error printout headed by the words “Check Message.” This printout lists
the following information about the transmission:
• The resulting error code
• A communications error message (see “What error messages can mean,” below)
• The phone number (or
TTI
, if programmed) of the fax machine with which your
machine had attempted to communicate.
What error messages can mean
The error messages on Check Message printouts can mean a variety of things.
Here’s a brief summary:
Error message Possible meanings
Check condition of remote fax.
• Remote machine malfunctioned
• No “handshake” signals from remote fax
• Wrong phone number reached
Repeat transmission.
• Poor phone line conditions
• No “handshake” signals from remote fax
• Document misfeed or miscount
• Unable to reach remote machine after
attempting specified number of redial tries
Line is busy.
• Remote machine’s line was busy
• Remote machine’s line didn’t answer
Check received documents.
• Remote confirmation signal not received
from remote fax
• Poor line conditions caused a poor image
Memory full.
• Remote fax’s memory is full
Dialing number is not set.
• Stored phone number failed to dial properly
Stopped.
• Someone pressed
STOP
at the remote fax
in the middle of the “handshake”
Just in case …
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