Troubleshooting
82
VTM-2000 Installation and Operation Handbook
2.
Once the message appears, the cold start is complete.
Warm Start
The Warm Start procedure is similar to a cold start. This reset will perform a cold start on the
unit, but will not erase the Presets from memory. To perform a Warm Start:
1.
Push and hold the EXIT button and PRESET buttons for a minimum of five seconds until
the Warm Start message appears on the display.
2.
Once the message appears, the Warm start is complete.
Cold Start after Vflash
After a Vflash update is performed, cycle the power and perform a cold start to continue. To
perform a Cold Start after a Vflash update:
1.
Turn off the power to the VTM-2000 device and wait 30 seconds.
2.
Turn on the power for the device while pushing and holding the EXIT button, PRESET
button, and DOWN button. Hold the buttons until the display appears.
3.
Once the quad display appears, the cold start is complete.
Updating with Vflash
The VTM-2000 is updated using the Vflash program. Obtain the latest .flu file from the
Imagine Communications Premier website and follow the instructions in the
Vflash User
Guide
located on the Vflash CD to update the device.
Problems, Causes, and Solutions
Table 6-1. VTM-2000: Problems, Causes, and Solutions
Problem/Symptom
Possible Cause
Solution or Explanation
No display on external XGA
monitor
The monitor is not powered up.
Check to see that the monitor is
plugged in and powered up.
The full-screen picture display
is selected but no signal is
present on the input selected.
Press FULL to de-select the
full-screen picture display.
Display on External XGA
monitor is not centered
The XGA monitor is not
correctly adjusted.
Use the monitor controls to
center the display.
