temperature is the thermostat set to?" and to show you the correct temperature in the Alexa
app and on your Echo devices with screens. We may also retain information about your
devices’ status and usage history, which allows Alexa to better personalize your experience
and helps Alexa work better for you and other smart home customers. For instance, usage
history information can help Alexa respond to your request even if you forget the name of
your smart home device, allows Alexa to offer better Hunches and Routine
recommenda
tions, and improves features like Alexa Guard’s Away Lighting.
How can I manage my Alexa smart home history?
You can delete the status and usage information associated with your Alexa account for
third-party smart home devices through
Settings > Alexa
Privacy
https://www.amazon.com/alexaprivacysettings
. Deleting this history may degrade
your Alexa experience and certain smart home features. It will not delete other information
we have about your smart home devices, such as device type or name, and will not delete
information about requests you made to Alexa regarding your smart home devices (for
instance, the voice recordings of your requests to Alexa). The manufacturer of smart home
devices may retain separate information about your smart home device.
Alexa Communication FAQ
What is Alexa Communication?
This free feature brings the simplicity of Echo's hands-free experience, the benefit of Echo's
microphone array, plus the high-quality sound of the Echo speaker, to calling and
messaging. Now you can quickly call and send/receive voice messages for your family and
friends via Alexa-all just by using your voice. Using your supported Echo device, simply say
"Alexa, call Grandma's mobile," "Alexa, call 844-582-5392," or "Alexa, send a message to
Julie."
What devices support Alexa Communication?
You can send and receive Alexa messages (and place and receive Alexa calls) as well as
place outbound calls to most phone numbers in the United States, Canada, Mexico, and the
United Kingdom (excluding 911 and other emergency numbers) using a supported Echo
device and the Alexa app on supported mobile phones and tablets. Alexa Communication
supports receiving Alexa calls but does not support inbound calls from phone numbers.
Alexa Communication may also be available on some third-party Alexa-enabled products.
Features may vary by device.