
What is a kid skill and how do I give or revoke permission to use kid skills?
Kid skills are skills that have been identified by the developer as directed to children under
age 13. Consistent with the Children's Online Privacy Protection Act, we require permission
from a parent before kid skills can be used. You'll be asked to give permission the first time
you attempt to use a kid skill. After you've given permission, you will receive a confirmation
e-mail.
You can review or change permissions by visiting the
Amazon.com or by contacting Customer Service (
https://www.amazon.com/contact-us
To learn more, please visit our
Kid skills may offer digital products for sale that can be accessed or used within the skill,
such as additional stories or trivia questions. You can manage your voice purchasing
settings for kid skills in your Alexa app. See the FAQs "How does voice purchasing work?"
and “Can I turn off voice purchasing?” for more information.
How does automatic voice recognition and voice profiles work?
Alexa can automatically recognize the voices of users in your household over time to
improve personalization of certain Alexa features. You can also create a voice profile, so
Alexa can call you by name and do more to personalize your experience. When Alexa
recognizes your voice automatically, or when you create a voice profile, Alexa uses
recordings of your voice to create an acoustic model of your voice characteristics. Alexa
stores these acoustic models in the cloud. If a user stops using Alexa and their voice is not
recognized for three years, we will automatically delete the acoustic model for their voice.
If Alexa recognizes your voice when you are using a third-party skill, that skill may receive a
numeric identifier that allows it to distinguish you from other users in your household to
better personalize your experience. You can turn off automatic voice recognition, turn off
personalization of third-party skills based on recognized voices, or delete any voice profile
you've created in the Alexa app. Deleting the voice profile you’ve created will also delete the
voice recordings you said to teach Alexa your voice. Automatic voice recognition is not
available in certain locations.
How does Alexa Guard work?
You can configure supported Echo devices to detect specific sounds you select, such as the
sound of smoke and carbon monoxide alarms and glass breaking. Guard will only detect
these sounds when set to Away mode. Similar to the wake word, the device detects these
sounds by identifying acoustic patterns that match the sounds you select. Guard does not
store or send audio to the cloud unless the device detects a selected sound. Alexa can send
you a Smart Alert, via a mobile notification, that allows you to listen to detected sounds