Warranty Card
Eurolinx Pty Limited A.B.N. 50 001 473 347
trading as ILVE (“ILVE”)
Office:
48-50 Moore Street, Leichhardt N.S.W 2040
Post:
Locked Bag 3000, Annandale, N.S.W 2038
P: 1300 856 411
WARRANTY REGISTRATION
Your ongoing satisfaction with your ILVE product
is important to us. We ask that you complete the
enclosed Warranty Registration Card and return
it to us so that we have a record of the ILVE
product purchased by you.
PRIVACY
ILVE respects your privacy and is committed
to handling your personal information in
accordance with the National Privacy Principles
and the Privacy Act 1988 (Cth). A copy of the
ILVE Privacy Policy is available at www.ilve.
com.au. ILVE will not disclose any personal
information set out in the Warranty Registration
Card (“Personal Information”) without your
consent unless required by:
1. law;
2. any ILVE related company;
3. any service provider which provide services
to ILVE or assist ILVE in providing services
(including repair and warranty services) to
customers. Our purpose in collecting the
Personal Information is
to keep a record of the ILVE product purchased
by you, in order to provide a better warranty
service to you in the unlikely event that there
is a problem with your ILVE product. ILVE may
contact you at any one or more of the address,
email address or telephone numbers set out in
the Warranty Registration Card. Please contact
ILVE on 1300 694 583 should you not wish to be
contacted by ILVE.
WARRANTY
1. Warranty
ILVE warrants that each ILVE product will
remain, for a period of twenty four (24) months
computed from the date of purchase of the
ILVE product, free from defects arising in the
manufacture of the ILVE product (“Warranty”).
Except for consumer guarantees set
out in the Competition and Consumer Act 2010
(Cth) (“Act”), ILVE does not make any further
warranties or representations in relation to ILVE
products.
2. What is not Covered by the Warranty.
The Warranty does not apply if an ILVE product
is defective by a factor other than a defect
arising in the manufacture of the ILVE product,
ilve.com.au
including but not limited to:
(a) damage through misuse (including failure
to maintain, service or use with proper care),
neglect, accident or ordinary wear and tear
(including deterioration of parts and accessories
and glass breakage);
(b) use for purpose for which the ILVE product
was not sold or designed;
(c) use or installation which is not in accordance
with any specified instructions for use or
installation;
(d) use or operation after a defect has occurred or
been discovered;
(e) damage through freight, transportation or
handling in transit (other than when ILVE is
responsible);
(f) damage through exposure to chemicals, dusts,
residues, excessive voltage, heat, atmospheric
conditions or other forces or environmental
factors outside the control or ILVE;
(g) repair, modification or tampering by the
purchaser or any person other than ILVE, an
employee of ILVE or an authorised ILVE service
contractor*;
(h) use of parts, components or accessories
which have not been supplied or specifically
approved by ILVE.
(i) damage to surface coatings caused by cleaning
or maintenance using products not recommended
in the ILVE product handbook provided to the
purchaser upon purchase of the ILVE product;
(j) damage to the base of an electric oven due to
items having been placed on the base of the oven
cavity or covering the base, such as aluminium
foil (this impedes the transfer of heat from the
element to the oven cavity and can result in
irreparable damage); or
(k) damages, dents or other cosmetic
imperfections not affecting the performance of the
ILVE in respect of an ILVE product purchased as a
“factory second” or from display
The Warranty does not extend to light globes
used in ILVE products.
3. Domestic Use
Each ILVE product is made for domestic use. This
Warranty may not extend to ILVE products used
for commercial purposes.
4. Time for Claim under the Warranty
You must make any claim under this Warranty
within twenty eight (28) days after the occurrence
of an event which gives rise to a claim pursuant
to the Warranty, by booking a service call on the
telephone number below.
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ILVE Operating Manual
