www.ikegps.com/quickstart
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In case the device is exposed to one of these solutions, wipe it off with a mild cleaning
solution.
Case overmolding:
Clean the rubber overmolding that surrounds the case with a cloth
and a mild cleaning solution like
409
or
Citrus Wonder.
After you are done cleaning, rinse
the device with water.
Communications module (area housing the USB port, DC jack, serial port):
To clean
the communications module, run it under a faucet. Use a soft toothbrush or toothpick to
clean out any remaining dirt.
Speaker and microphone:
If debris gets in the speaker or microphone, use a soft bristle
brush to remove it. Do not insert any object into the speaker or microphone holes.
Display bezel.
If the edge under the bezel gets dirty, use a microfiber cloth to remove the
debris. Do not remove the bezel.
Data capture module.
If debris gets in the camera lens, use a soft bristle brush to
remove it. Use a soft bristle brush or microfiber cloth for removing debris or marks from
the distance finder lenses. Do not use any hard or sharp objects that may scratch the
lenses.
Repairing your ike
If your ike unit is malfunctioning or in need of repair, call your ike
GPS
reseller or service center
for assistance.
Refer to sections
Preparing for a support center call
and
Additional Support
and your
warranty information for details on support options for your ike equipment.
WARNING!
Do not attempt to repair the ike device yourself. This action voids the
warranty and may result in a chargeable repair.
If your ike
GPS
reseller or service center deems that your ike unit needs to be returned for
repair assessment a Return Materials Authorization (RMA) reference will be issued.
Where RMA is issued, please ensure a printed copy of any RMA documentation is
returned with the faulty ike equipment to the address detailed in the RMA documentation.
Troubleshooting and Service Tips
This section includes some basic troubleshooting tips. It also explains what you need to do
before you call your service center for a repair.
Answers to questions about Windows Mobile may be available through the help files on
your device or on the Windows Mobile website from Microsoft. If you cannot find answers
to your questions through these methods, contact your service center. (See the section in
called
Preparing for a service center call
and
Additional Support.)
Troubleshooting tips
This section provides solutions for the following issues:
1. The battery pack will not charge fully.
2. The touchscreen responds inaccurately to stylus taps.
