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3. EXTENDER SETTINGS

3.6.4 COMPATIBILITY WITH LINUX

Older Linux (before 2010) versions may not recognize the keyboard.
In this case please activate the Linux compatibility mode

3.6.5 BANDWIDTH REDUCTION

Here the bandwidth can be reduced. The basic setting is 0!
You can change the bandwidth with +/- or u/d.

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Summary of Contents for Kvm-Tec masterEASY

Page 1: ...L HD KVM EXTENDER OVER IP Tune in the easy KVM World Tune in the easy KVM World Check out our Installation Channel kvm tec MANUAL EASYLINE masterEASY Single in Copper Fiber Dual in Copper Fiber www kvm tec com V10522 ...

Page 2: ...ll function Contents of 4 PCs on one screen Mouse glide switch Frontbridging Backbridging Easy Cross Move Remote Full HD Mix Full HD 4K Multiview Commander Systme Connect combine GO With only one Flexline local unit the connection to an already existing KVM system manufacturer indepen dent is possible Ecosmart Flexline Multiview Commander System 4K Multiview Commander Full HD 4K maxflex Dual Local...

Page 3: ...in fiber 18 1 8 About your masterEASY backpanel 20 1 9 About the status LED 21 2 Installation of the Extender 22 2 1 Unpacking and checking the contents 22 2 2 Mounting options 24 2 2 1 Mounting pads and rubber feet 24 2 2 2 Mounting kits optional 24 2 3 Installing the extender 25 2 4 Quickinstallation masterEASY single copper 26 2 5 Quickinstallation masterEASY dual in copper 27 2 6 Quickinstalla...

Page 4: ...the current firmware version 36 3 3 Features 36 3 4 Diagnosis Menu 37 3 5 DDC Menu 39 3 5 1 DDC Main single 40 3 5 2 DDC Second dual 40 3 6 Extender Settings 41 3 6 1 Local Settings 42 3 6 2 USB Compatibility mode 43 3 6 3 USB Remote wake up 43 3 6 4 Compatibility with Linux 44 3 6 5 Bandwidth reduction 44 3 6 6 VGA Parameters 45 3 7 Remote Settings 46 3 7 1 Editing a keyboard layout 46 3 7 2 Edit...

Page 5: ...55 3 8 1 Firmware update with Switching Manager Demoversion 55 3 8 2 Firmware update with USB stick 56 3 9 Unlock an upgrade 57 3 9 1 Enable or Disable USB Memory upgrade 57 3 10 About this device 58 4 Network Settings 59 4 1 Display Switching list 59 4 1 1 Switching Status 59 4 2 Switching features menu 61 4 2 1 Point to Point 62 4 2 2 Matrix Switching Mode 62 4 2 3 Display the last received imag...

Page 6: ...he Frontbridging Layout 69 4 2 14 backbridging 71 4 2 15 System Status Backbridging 73 4 2 16 easy cross move Software FEature 74 4 3 Change the local settings 75 4 3 1 Bandwidth Reduction 75 4 4 Remote settings 76 4 4 1 Sampling Rate settings 76 4 5 PUSH GET List 77 4 6 Connecting disconnecting or selecting a current workplace connected devices 78 5 Troubleshooting First Aid 79 6 Maintance Care 8...

Page 7: ...7 2 Extended warranty 82 8 Cable requirements 83 8 1 Requirements for CAT5e 6 7 cables 83 8 2 Requirements fiber cables 84 8 2 1 Multi Mode standard 84 8 2 2 Single Mode optional 84 9 Requirements network switch 85 10 Address phone emails 86 11 Notes 87 ...

Page 8: ...er use and maintenance your masterEASY KVM Extender will bring you joy for many years to come 1 1 INTENDED USE This product is intended to be used as a device to increase the distance that a keyboard monitor and mouse can be placed from a computer This product is intended for professional use The product should not be used in potentially explosive environments The product may only be used accordin...

Page 9: ...igilant at all times and always take care around this product Do not use electrical equipment if you are lacking in concentration or awareness or are under the influence of drugs alcohol or medication Even a moment of inattentiveness can lead to serious accidents and injuries when using electrical equipment Check the product and the cables for any damage before use If there is any visible damage a...

Page 10: ...h the adapter with wet hands Use the product within the specified performance limits Keep the product away from flammable materials such as curtains and drapes Protect the mains adapter from use by third parties particularly children Keep the unused mains adapter in a dry elevated or locked location away from children Do not place the product near heaters Do not drop or hit the product Unplug all ...

Page 11: ...VDC2A redundant pro Extender without connected USB devices Operating temperature range 0 ºC to 45 ºC 32 F to 113 F Storage temperature range 25 ºC to 80 ºC 13 F to 176 F Relative humidity max 80 non condensing Storage humidity max 80 non condensing Casing Material Anodized aluminium Dimension 109 x 43 x 107 5 mm 4 29 x 1 69 x 4 23 inch Weight 295 g 0 65 lb Local CPU 295g 0 65 lb Remote CON Shipmen...

Page 12: ...i in DVI connection fromPC 3 USB USB to PC 4 audio in Audio in from PC 5 audio out Audio out to PC 6 kvm link Networkcable redundant 7 kvm link Networkcable 8 dc connection for 12V1A power supply redundant 9 dc connection 12V1A power supply LED STATUS yellow LINK ok green Video ok green blinking Video and USB activity 1 2 3 4 5 9 6 7 8 ...

Page 13: ...Audio in from microfon etc 4 audio out Audio to loudspeaker 5 kvm link connection for 12 V 1A network cable 6 kvm link connection for CAT5 6 7 cable redundant 7 dc connection power supply 12V1A redundant 8 dc connection power supply 12 V1A LED STATUS yellow LINK ok green Video ok green blinking Video and USB activity 1 2 3 4 5 6 7 8 ...

Page 14: ...in DVI connection to PC 3 USB USB to PC 4 audio in Audio Out from PC 5 audio out Audio Out to PC 6 kvm link connection network cable 7 kvm link connection network cablel 8 dc connection 12V1A power supply 9 dc connection 12V1A power supply LED STATUS yellow LINK ok green Video ok green blinking Video and USB activity 1 3 6 7 4 9 2 5 8 ...

Page 15: ...d and mouse 4 audio in Audio in from Microphone 5 audio out Audio to loudspeakerr 6 kvm link connection for 12 V networkcable 7 kvm link connection for CAT5 6 7 cable 8 dc connection power supply 12V1A 9 dc connection power supply 12V1A LED STATUS yellow LINK ok green Video ok green blinking Video and USB activity 1 3 5 6 7 8 9 2 4 ...

Page 16: ...onitor 2 dvi in DVI in from PC 3 USB USB to PC 4 audio in Audio in from PC 5 audio out Audio out to PC 6 kvm link connection fiber cable redundant 7 kvm link connection fibercable 8 dc connection power supply redundant 9 dc conenction power supply LED STATUS yellow LINK ok green Video ok green blinking Video and USB activity 1 2 3 6 7 8 4 5 9 ...

Page 17: ...e 3 audio in Audio in from microphone 4 audio out Audio out to loudspeaker 5 kvm link connection fiber cable 6 kvm link connection fiber cable redundant 7 dc connection 12V1A powee supply redundant 8 dc connection power supply LED STATUS yellow LINK ok green Video ok green blinking Video and USB activity 1 2 5 6 7 3 4 8 ...

Page 18: ...VI connection from PC 3 USB USB to PC 4 audio in Audio Out from PC 5 audio out Audio Out to PC 6 kvm link connection Fibercable redundant 7 kvm link connection for fibercable 8 dc connection 12V1A power supply redundant 9 dc connection 12V1A power supply LED STATUS yellow LINK ok green Video ok green blinking Video and USB activity 1 2 3 4 5 6 7 8 9 ...

Page 19: ...vm link connection for fibercable redundant 4 kvm link connection for fibercable 5 dc connection power supply 12V1A redudant 6 dc connection power supply 12V1A 7 audio out Audio to loudspeaker 8 audio in Audio in from microphone etc LED STATUS yellow LINK ok green Video ok green blinking Video and USB activity 1 2 7 3 4 5 6 8 ...

Page 20: ...20 kvm tec 1 INTRODUCTION 1 8 ABOUT YOUR MASTEREASY BACKPANEL BACKSIDE masterEASY Single masterEASY Dual No Name Function 1 LED Status display LED Status 2 Reset Button for Reset 4 1 2 ...

Page 21: ...hing quickly Update running shiny Update failed shiny Update successful Meaning LED displays Colour Light display Meaning shiny Only network connection available flashing quickly No active connection shiny No video signal shiny everything works You will find a detailed error description in the chapter First Aid ...

Page 22: ...al CPU 1 x ME1 local CPU 1 x wall power supply 12V 1A EU plug or int plug 1 x DVI DVI cable 1 8m 5 9 ft 1 x USB cable 1 8m 5 9 ft 1 x VGA DVI cable 1 8m 5 9 ft opt 2 x Audio cable 1 8m 5 9ft opt delivery content Remote CON 1 x ME1 remote CON 1 x wall power supply 12V 1A EU plug or int plug 4 x rubber feet masterEASY dual copper delivery content Local CPU 1 x ME2 local CPU 1 x wall power supply 12V...

Page 23: ...ery content Remote CON 1 x ME1 F Remote CON 1 x wall power supply 12V 1A EU plug or INT plug 2 x SFP Module Multimode up to 500m 1640 ft duplex LC Alternativ with Single Mode up tp 20km 12mi ItemNo 6831 4 x rubber feet masterEASY dual fiber Delivery content Local CPU 1 x ME2 F local CPU 1 x wall power supply 12V 1A EU plug or INT plug 2 x DVI DVI cable 1 8m 5 9ft 1 x USB cable 1 8m 5 9 ft 2 x VGA ...

Page 24: ...19 rack shelf and an alu faceplate Rackmounting RMK EASY FN T Part Nr 6232 RMK EASY FN The rack mounting kit RMK EASY FN is for assembling kvm tec smartEASY extenders It consists of 19 Rack Shelf an alu faceplate and a power supply For 4 Single or dual Extender in one Rack Under table mounting kit Part Nr 6231 UMK EASY The Under Desk Mounting kit is for underdesk mounting of the MX extender Din Ra...

Page 25: ...ore installing the product The units can be set up to access one host computer or to access numerous host computers In the case of the latter an additional Network Switch must be installed With a Network Switch each user can gain quick access to any of the required computers point to point connection Matrix Switching System ...

Page 26: ...ket of the PC and the other end to the DVI socket of the CPU Local Unit PC in 5 Opt Connect PC audio out with the audio cable to local audio in Connect audio out via the audio cable 6 Almost done Opt Connect the audio cable local audio out to the PC audio in and remote audio out with audio cable to the microphone 7 If you are using a switch Connect all endpoints to the switch Ensure that all conne...

Page 27: ...I cable to the DVI socket of the PC and the other end to the DVI socket of the CON Local Unit PC in 2 Then connect the monitor to the CON Remote Unit using the DVI cable 6 Opt Connect PC Audio out with the audio cable to local audio in Connect audio out via the audio cable 7 Almost done Opt Connect the audio cable local audio out to the PC audio in and remote audio out with audio cable to the micr...

Page 28: ...her end to the DVI socket of the CPU Local Unit PC in 5 Then connect the monitor with the DVI cable to the CON Remote Unit 6 Opt Connect PC audio out with the audio cable to local audio in Connect audio out via the audio cable 7 Almost done Opt Connect the audio cable local audio out to the PC audio in and remote audio out with audio cable to the microphone 8 If you are using a switch Connect all ...

Page 29: ...w connect the DVI cable to the DVI socket of the PC and the other end to the DVI socket of the CPU Local Unit PC in 2 Then connect the monitor with the DVI cable to the CON Remote Unit 6 Connect PC audio out with the audio cable to local audio in Connect audio out via the audio cable 7 Almost done Connect the audio cable local audio out to the PC audio in and remote audio out with audio cable to t...

Page 30: ...status LED blinks a few seconds After a few seconds the status LED lights green The monitor will displays your computer s desktop or any open applications 2 9 REPLACING THE SFP MODULE The masterEASy Fiber is delivered with a multimode SFP module To replace an SFP module with a different SFP module 1 Remove the black dust protector from the SFP module 2 Pull the metal latch of the SFP module forwar...

Page 31: ...ION OF THE EXTENDER 2 10 REMOVING A CATX CABLE To remove a CATx cable Press the latch down and slowly pull the cable out 2 11 REMOVING A FIBER CABLE To remove a fiber cable Press the latch down and slowly pull the cable out ...

Page 32: ...32 kvm tec 2 INSTALLATION OF THE EXTENDER 2 12 BEST PRACTICE FOR WINDOWS 10 Disable USB Energy Savings in Windows 10 ...

Page 33: ...kvm tec 33 2 INSTALLATION OF THE EXTENDER ...

Page 34: ...34 kvm tec 2 INSTALLATION OF THE EXTENDER ...

Page 35: ...key open the on screen keyboard from the PC Select Start Settings Ease of Access Keyboard 4 The main menu appears with an overview of the sub menus 5 To open a sub menu press the applicable key Main menu short cuts S Status Overview Menu Status current Status U Update Flash FW Firmware update F Features Overview Overview all Features D DDC Option DDC Option Fixe Setting 1920 x 1080 L Local Setting...

Page 36: ...tly installed firmware version of the remote CON and local CPU Extender is displayed e g 4267 You will find the screenshot in menu item 3 10 3 3 FEATURES By pressing the F button the Fatures menu is displayed Features Menu The individual menu items are described in more detail in chapter 4 page 52 ...

Page 37: ...S MENU In the Diagnosis menu the runtimes of the individual connected channels are displayed Both Remote Unit and Partner Local Unit are listed Additionally you get the CPU temperature information of both units Another feature is the cable test ...

Page 38: ... the arrow key on the right After a valid synchronization process the test is started and the test run time and errors are displayed The test can be ended at any time by pressing the Enter or key If no error has occurred the status reports Test OK If errors occurred during the test the status displays the sum of all errors that occurred ...

Page 39: ... main menu is open Press the O button and the DDC option menu will be displayed Press 0 to display the DDC information of the monitor connected to the remote CON Extender is connected Press 2 to save the current DDC information The system will applies the same settings after restarting the Extender Press the keys 3 to 8 to use a predefined resolution which is saved 3 press ESC to return to the mai...

Page 40: ...40 kvm tec 3 EXTENDER SETTINGS 3 5 1 DDC MAIN SINGLE 3 5 2 DDC SECOND DUAL ...

Page 41: ... one of the three options VGA Audio and RS232 to enter the submenu The other four can be activated or deactivated by pressing the corresponding button Display the Extender Settings menu 1 Make sure that the main menu is open 2 Press the L button The Local Settings menu is displayed 3 Press the R button The Remote Settings menu is displayed ...

Page 42: ...cal or remote Extender settings Press the L button to display the Local Setting menu C USB Compatibility Mode Disabled Enabled W USB Remote Wakeup Disabled Enabled L Compatibility with Linux Disabled Enabled B Bandwidth Reduction V VGA Parameters G VGA 1 Parameters ...

Page 43: ... FullSpeed USB 1 1 connection at startup However since our extenders are normally detected as USB 2 0 HUB s some PC s may abort the boot process This can be avoided with the USB Compatibility Mode 3 6 3 USB REMOTE WAKE UP The PC can be put into sleep mode and reactivated with any key ...

Page 44: ...TH LINUX Older Linux before 2010 versions may not recognize the keyboard In this case please activate the Linux compatibility mode 3 6 5 BANDWIDTH REDUCTION Here the bandwidth can be reduced The basic setting is 0 You can change the bandwidth with or u d ...

Page 45: ...kvm tec 45 3 EXTENDER SETTINGS 3 6 6 VGA PARAMETERS VGA Parameters VGA 1 Parameters ...

Page 46: ... LAYOUT The Keyboard Local menu lets you switch between keyboard layouts for navigating the on screen display menu OSD You can choose between French FR English EN and German DE Selecting a keyboard layout 1 Press S in the Extender Settings menu The Remote Settings menu appears 2 Press the K key The Keyboard Layout will be changed ...

Page 47: ...nge scroll speed on the Keyboard Shortcuts screen To edit the shortcuts 1 From the Extender Settings menu press the R key The Remote Settings menu appears 2 Press the S key The Keyboard Shortcuts menu opens 3 Use the arrows to select a command 4 Press Enter to edit the shortcut To edit Press a single key Edit the frequency with left and right arrows OR Press a key combination ...

Page 48: ...e USB Share any Key mode can be activated or deactivated If the USB share any key the USB function can be taken over with any key If the function is deactivated this works with the predefined hotkeys see 3 7 2 3 7 4 AUDIO INPUT GAIN The volume can be adjusted by pressing the A button ...

Page 49: ...menu Power Save Modus 1 press the R key in the main menu The Remote Settings menu is displayed 2 Press the P button to enable or disable the Power Saving Mode 3 When in Power Saving Mode press any key to return to the menu If the powersave mode is active the image output at the video outputs is turned off after the time has elapsed To reactivate the monitor press any key on the keyboard or connect...

Page 50: ...50 kvm tec 3 EXTENDER SETTINGS 3 7 6 HIDING SYSTEM STATUS MENU Press H in the Remote Settings menu This will remove the status screen and the image remains black ...

Page 51: ...CK MODUS To use the OSD menu the keyboard on the remote device must be identified For most keyboards use the 0 setting When using USB some mice act like a keyboard In this case select fallback mode 1 or 2 To change the Keyboaed fallback mode press the button F ...

Page 52: ...3 EXTENDER SETTINGS 3 7 8 LOCK MENU This menu protects the OSD control By pressing the L button you can choose between Password OSD can only be activated by password timer disabel 1min 5min 10min 15min 30min 60min ...

Page 53: ...ED Can be used in USB Emultation mode Mouse glide Switch and Multiview Commander With this function the horizontal and vertical speed can be adjusted It can be chosen between 0 50 Standard 30 The mouse speed can be adjusted by pressing the M button ...

Page 54: ...e graphic card Some monitors are very sensible regarding frequency changes Therefore the changes should be done slow and the synchronization takes a bit more time The monitor sync strength can be adjusted between 0 3 Hard Medium Soft Standard Medium The monitor sync strength can be adjusted by pressing the V button ...

Page 55: ...s a two step process In the first step the firmware is loaded into the device and in the second step the update is performed All extenders in the system file can also be updated together For the update activate the Settings window and select the folder from which the firmware file is to be uploaded The list of bitmaps is displayed under MX Firmware Then transfer the firmware and the update will be...

Page 56: ...stick the following steps are necessary 1 you receive the message that you can plug in the USB stick 2 copy the update file ending in kvm to the USB stick 3 make sure that the update file is directly on the stick and that it is not in any subdirectory 4 the USB stick must be formatted with FAT 32 ...

Page 57: ...s been unlocked return to the Options Overview menu and check that the relevant upgrade is now displayed in green 3 9 1 ENABLE OR DISABLE USB MEMORY UPGRADE The USB Memory upgrade allows the user to enable or disable the memory upgrade When the USB Memory upgrade is enabled USB flash storage and external storage devices can be accessed via the extender If your extender was provided with the USB Me...

Page 58: ... DEVICE By pressing the A button or by selecting the arrow keys you can access the info menu where you can obtain information about hardware and software versions as well as the activated upgrades You can also see the current firmware version here ...

Page 59: ...nnection The menu displays the information about the connection the video channel resolution and the USB status The link status indicates whether a connection is possible Connected shows if the kvm files can be transferred currently Video and USB shows if data is currently being transferred single dual 4 NETWORK SETTINGS ...

Page 60: ...60 kvm tec 4 NETWORK SETTINGS Switching Status as Backup Switching Status as EasyManager ...

Page 61: ...isabled Point to Point schließt sich mit Matrix mode aus M Matrix Switching Mode Disabled Enabled S USB Save Feature mass storage usable Disabled Enabled D Freeze last Image Disabled Disabled Enabled E USB Emulation Mode Disabled Disabled Enabled O Power Redundance Alert L Link Redundance Alert X Easy Manager B Easy Back Bridge U Unlock Features ...

Page 62: ... 3 DISPLAY THE LAST RECEIVED IMAGE FREEZE LAST IMAGE With the function freeze last image the last received image can be displayed instead of a black screen if the remote Extender CON is separated from the local Extender CPU To indicate that this is the last received image the frame of the image flashes red To enable or disable the freeze last Image function 1 from the main menu press the F key The...

Page 63: ... mode is limited to mouse and keyboard only Press the E key to enter USB Emulation Mode 4 2 5 USB SAVE FEATURE The kvm tec feature USB save prevents the intrusion of viruses via the USB interface by deactivating mass storage devices By pressing the key S you can switch the USB save feature on and off 4 2 6 TO SWITCH BETWEEN PC S For switching you just need to access the switching list with the key...

Page 64: ... you select the switching list and there is an additional entry in the OSD Menu where you can rename the devices 4 2 8 EASY MANAGER ON OFF You can recognize whether the Easy Manager is activated or deactivated by the fact that the menu item X Easy Back Bridge is available in deactivated mode Easy Manager on off ...

Page 65: ...ing system must have the Easy Manager mode enabled to replace the role of the Switching Manager the remoteExtender then takes care of the communication of the Extenders in the network 4 2 10 MORE FEATURES Change the names of the devices Update the extender in the network USB Emulation Mode can be set via this device in the whole network ...

Page 66: ...ender can be displayed on each monitor and when driving over the edge of the screen it is easy to switch between the Local Units With only one screen the key combination 5x Left Control must be moved Local Unit single Local Unit single remote Unit dual In frontbridging one or two monitors can simultaneously display the contents of the PCs with different images and can be operated either right or l...

Page 67: ...kvm tec 67 4 NETWORK SETTINGS Features Menu Make sure that you are in the main menu Press the F key to enter the Features menu ...

Page 68: ...e Extender connection The menu displays the information about the connection the video channel resolution and the USB status The link status indicates whether a connection is possible Connected shows if the kvm files can be transferred currently Video and USB shows if data is currently being transferred single dual ...

Page 69: ...4 2 13 CHANGE THE FRONTBRIDGING LAYOUT Features Menu Make sure that you are in the main menu Press the R button to access the Remote Settings By pressing the B button Frontbridge Layout you can choose between horizontal or vertical ...

Page 70: ...70 kvm tec 4 NETWORK SETTINGS ...

Page 71: ...t using this function Since there is only one USB socket on the Local device only one remote can access the PC at a time In backbridging it is possible to share from one dual local extender to two single remote extender For all applications that require monitoring at different locations local Unit dual remote Unit single remote Unit single BACKBRIDGING ...

Page 72: ...72 kvm tec 4 NETWORK SETTINGS Features Menu Make sure that you are in the main menu Press the F key to enter the Features menu ...

Page 73: ... Extender connection The menu displays the information about the connection the video channel resolution and the USB status The link status indicates whether a connection is possible Connected shows if the kvm files can be transferred currently Video and USB shows if data is currently being transferred single dual ...

Page 74: ...en frontbridging is used both PCs can be operated with one mouse and one keyboard 2 local Units 1 remote Unit Easy Cross Move with 1 keyboard 1 mouse both PCs can be opera ted with one mouse and one keyboard 2 local Units 1 remote Unit Easy Cross Move with 1 keyboard 1 mouse Local Unit single Local Unit single remote Unit dual 74 EASY CROSS MOVE ...

Page 75: ...cal Setting menu C USB Compatibility Mode Disabled Enabled W USB Remote Wakeup Disabled Enabled L Compatibility with Linux Disabled Enabled B Bandwidth Reduction V VGA Parameters 4 3 1 BANDWIDTH REDUCTION Here the bandwidth can be reduced Press the B key to access the settings the basic setting is 0 You can change the bandwidth with or u d ...

Page 76: ... Rate 4 4 1 SAMPLING RATE SETTINGS To avoid flooding the CPU a sampling rate was implemented This rate determines the frequency with which the manager sends heartbeats and the slaves send their inform requests For efficiency The larger the network the higher the rate must be For stability The larger the network the lower the rate must be Once every device on the network has been detected it is adv...

Page 77: ...kvm tec 77 4 NETWORK SETTINGS 4 5 PUSH GET LIST Display of all extenders that can be shared The current image of the workstation can be shared with other remote units via this list Push List Get List ...

Page 78: ...D DEVICES The Overview display gives an overview of the currently connected PCs as well as the free PCs and consoles in the network You can disconnect a connection remotely or assign a new console to a PC or vice versa Press D to disconnect the devices Pressing P activates a point to point connection ...

Page 79: ...nnected well Clicking noise when plugging in Control local and remote if it does not work please send an e mail to support kvm tec com LED is light in orange No picture on the monitor Check if the local PC cable is connected well Check if the remote monitor cable is connected well If everything is connected well but no function appears reconnect power supply again If the menu is visible press the ...

Page 80: ...Check if the PC is sending a Image by plugging in a monitor on the local out of the local Unit Check if the DDC is set correctly in menu under point O Check if both Units have the correct firmware No Video Contact kvm tec support Check if all cables are plug ged in correctly Check if the PC is sending a Image by plugging in a monitor on the local out of the local Unit Check if local and re mote Un...

Page 81: ... that operate separate collection systems for waste electrical and electronic equipment By disposing of the product in the proper manner you help to avoid possible hazards for the environment and public health that could otherwise be caused by improper treatment of waste equipment The recycling of materials contributes to the conservation of natural resources Therefore do not dispose of your old e...

Page 82: ...e of purchase The warranty expires in case of External effort improper maintenance Violation of the operating instructions lightning damage Please contact us first before returning the product 7 2 EXTENDED WARRANTY 2 years standard warranty Art Nr 9003 warranty extension to 5 years per Unit ...

Page 83: ...cannot be found with a simple cable tester The pins for the green pair of wires are not adjacent to one other The cable must at the very least meet the CAT5 specifications and be suitable for Gigabit transmission The cable should meet one of the following standards Class D ISO IEC 11801 2002 or EN 50173 1 2002 Schema EIA TIA 568 B Only use shielded installation cable with min cross section of 24 A...

Page 84: ... OM3 LC connector 8 2 2 SINGLE MODE OPTIONAL A fiber Single Mode SFP Module cable should meet the following requirements Up to 20 km transmission distance Requires dedicated fiber connection cable type Duplex Singlemode with LC connector A fiber Single Mode SFP Module BiDi cable should meet the following requirements Up to 20 km transmission distance Requires dedicated fiber connection cable type ...

Page 85: ... Sharing of videos is realized via the IGMP function of the switch via multicast Each endpoint joins a multicast group even if only one connection is established This process is repeated cyclically so that the switch keeps the multicast group active One exception is the Gateway2Go which uses unicast and communicates via UDP just like the other devices The following UDP ports are required for the t...

Page 86: ...m tec com Find our newest updates and FAQs on our homepage https www kvm tec com en support overview support 10 ADDRESS PHONE EMAIL KVM TEC Gewerbepark Mitterfeld 1 A 2523 Tattendorf Austria www kvm tec com IHSE USA LLC 1 Corp Dr Suite Cranburry NJ 08512 USA www ihseusa com IHSE GMBH Asia 158Kallang Way 07 13A 349245 Singapore www ihse com IHSE China Co Ltd Room 814 Building 3 Kezhu Road Guangzhou...

Page 87: ...kvm tec 87 11 NOTES ...

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