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Troubleshooting
If the TV is turned off (or set to standby mode), the unit also turns off (or goes into standby
If the TV is turned off (or set to standby mode), the unit also turns off (or goes into standby
mode)
mode)
Check if:
Possible Solution/Other
Page
The power link function is set to ON for the
TV under HDMI link settings.
• Check the HDMI link settings on the TV. (For more information, refer
to the operating instructions of the TV.)
• When you are not going to use the CEC function, select “LINK OFF”
under “HDMI SET”.
−
The unit does not turn on automatically even if the TV is turned on
The unit does not turn on automatically even if the TV is turned on
Check if:
Possible Solution/Other
Page
The power link function is set to OFF for the
TV under the HDMI link settings.
• Check the HDMI link settings on the TV. (For more information, refer
to the operating instructions of the TV.)
• When you want to use the CEC function, select “LINK ON” under
“HDMI SET”.
−
When an Error Message is Displayed
Representative error messages are described below.
Error message shown on the
display panel
Possible cause
Possible Solution/Other
Page
“H101” flashes
HDMI connection error
Disconnect and reconnect the HDMI
cable; or turn the power of the unit
and the connected equipment off
and on again.
“H102” flashes for about 5 seconds and then
goes off.
HDMI connection error
Disconnect and reconnect the HDMI
cable; or turn the power of the unit
and the connected equipment off
and on again.
If the error persists, inform your
dealer of the error message and
consult them for repair.
“D101” flashes for about 5 seconds and then
goes off.
Internal digital signal
processing error
Turn the power of the unit and the
connected equipment off and on
again.
If the error persists, inform your
dealer of the error message and
consult them for repair.
“D102” flashes
A signal not recognized or
supported by the unit is input.
Check the decoder and sound types
supported by the unit.
“E101” lights up for about 1 second and then
goes off.
Internal error
Turn the power of the unit off and on
again.
If the error persists, inform your
dealer of the error message and
consult them for repair.
“S101” lights up for about 1 second and then
goes off.
Power error
Turn off the unit and connected
equipment, then disconnect the
power cord from the wall outlet.
Inform your dealer of the error
message and consult them for
repair.
–
If an error message appears frequently or if the error message does not go off even after
If an error message appears frequently or if the error message does not go off even after
the above measures are taken
the above measures are taken
There are various possible causes for unit failure, defective cables and connection compatibility between the unit and the connected
equipment.
Check the symptoms and contact the “FORMOSA PROSONIC INDUSTRIES BERHAD” (see the back cover).
When you contact the service center, provide the service personnel with detailed information on the error message and symptoms.
Disconnecting the power plug while the unit is ON can cause severe damage to the unit. Be sure to turn the unit off before
disconnecting the power plug.
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11/10/2011 9:31:31 AM
11/10/2011 9:31:31 AM