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Troubleshooting
Operation
The power does not turn on
The power does not turn on
Check if:
Possible Solution/Other
Page
The power plug is disconnected.
• Connect the power plug to the wall outlet.
The POWER indicator is OFF.
• You cannot turn on the power using the remote control when the
power indicator is OFF. Turn on the power using the POWER button
on the front panel of the unit.
• Disconnect the power plug from the wall outlet. Wait for more than 1
minute and then connect the power plug to the wall outlet again.
“S101” is displayed on the display panel.
• This is an amplifier power error. Turn off the unit and connected
equipment and then disconnect the power cord from the wall outlet.
Inform your dealer of the error message and consult them for repair.
–
Unable to operate the unit with the remote control
Unable to operate the unit with the remote control
Check if:
Possible Solution/Other
Page
There is an obstacle in the path between the
remote control and remote sensor.
• Remove the obstacle.
The batteries of the remote control are empty.
• Replace the batteries with new ones.
The polarity (+, −) of the batteries in the
remote control is incorrect.
• Check the polarity (+, −) and insert the batteries correctly.
The unit can be operated with the buttons on
the unit.
• If you are still unable to operate the unit using the remote control
even after trying the above possible solutions, the remote could be
defective. Consult your dealer.
–
Sound
No sound output (General)
No sound output (General)
Check if:
Possible Solution/Other
Page
The volume level is set to minimum.
• Increase the volume by pressing
.
“MUTING” is flashing on the display panel.
• Muting is canceled by pressing
. (Muting can also be canceled by
pressing
.)
Correct input source is not selected.
• Select the desired input source correctly.
The equipment is not connected correctly.
• Check the connections between the unit and equipment. If there is
no connection problem, there could be a problem with the cable.
Use another cable to connect the equipment and see if the problem
is solved.
,
The digital signal is not supported by the unit.
• If you are using an optical cable, PCM signals with sampling
frequency exceeding 96 kHz may not be reproduced properly.
• Check if the digital signal is supported by the unit.
The connector is disconnected from the
speaker jack in the amplifier section (rear of
the unit).
• Check if the connector is disconnected from the speaker jack.
The HDMI link function is set between the TV
and the unit.
• It takes a few seconds until the sound is output from the unit when
the TV and the unit are turned on by the power link function.
–
No DTS sound output
No DTS sound output
Check if:
Possible Solution/Other
Page
“Bit stream” is selected for the digital sound
setting on the connected equipment.
• Check the sound output setting on the connected equipment.
–
continued
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11/10/2011 9:31:30 AM