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The surround effect cannot be obtained
The surround effect cannot be obtained
Check if:
Possible Solution/Other
Page
The DOLBY VS (DOLBY Virtual Speaker) is
set to “OFF”.
• Check the DOLBY VS setting.
• If there is no sound from the TV, check if the unit and the TV are
properly connected via an optical cable.
• The DOLBY VS does not work for PCM signals with sampling
frequency of 48 kHz.
• The DOLBY VS does not work for a multi-channel sound system
comprising AAC and Dolby Digital.
• DOLBY VS does not work for monaural sounds.
,
–
–
TV sound is slower than the picture
TV sound is slower than the picture
Check if:
Possible Solution/Other
Page
The AV/SYNC has been set.
• Set the AV/SYNC to “OFF”.
Sound is interrupted or there is noise
Sound is interrupted or there is noise
Check if:
Possible Solution/Other
Page
The sound is a digital sound not supported
by the unit.
• Check if it is a digital sound supported by the unit.
The sound is output from both the unit and the TV
The sound is output from both the unit and the TV
Check if:
Possible Solution/Other
Page
The settings for the connected equipment are
not correct.
• Check the HDMI link setting for the TV. Refer to the operating
instructions supplied with the TV.
−
Picture and sound are delayed
Picture and sound are delayed
Check if:
Possible Solution/Other
Page
The input source has been changed; or the
speakers have been changed to the TV
speakers.
• It may take some time to output the picture and sound after the
input source or speakers were changed. Particularly when the HDMI
input was changed, it may take a few seconds or minutes until the
picture and sound are output due to communication between the
connected equipment.
−
HDMI related problems
Linked operation is not available between the connected equipment
Linked operation is not available between the connected equipment
Check if:
Possible Solution/Other
Page
The connections are incorrect.
• Connect the equipment correctly using a standard HDMI cable with
the HDMI logo. Make sure that all the equipment is properly linked
when you connected the equipment for HDMI link for the first time or
after changing any settings.
The equipment used is not recommended
equipment.
• Not all the operations are available even if the equipment used is
recommended equipment. Use the unit’s remote control if this
equipment cannot be operated with the TV remote control.
–
The settings on the unit and the connected
equipment are incorrect.
• Check the HDMI link settings on the connected equipment. (Refer to
their respective operating instructions.)
• Check the “HDMI LINK” setting on the unit.
–
The power of the unit is turned off.
• The power link function does not work on the CEC compatible
equipment (e.g. TV) when the power of the unit is turned off.
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