35
UK
13 Troubleshooting
13.1 Error indications in the display
Display
Possible cause
Solution
Running
Sensor running in standard
mode� There is no failure�
No need for action
Object out of
range
Object is outside the operating
range (too far / too close)�
No height profile and matching
value can be determined�
Enlarge the distance to the object� The
detected profile must be in the operating
range 150���300 mm�
Short circuit
OU1
Short circuit in switching
output 1�
Check the wiring�
Short circuit
OU2
Short circuit in switching
output 2�
Check the wiring�
13.2 Error indications in the "Vision Assistant" software
Display
Possible cause
Solution
Low
amplitude
The data points of the
detected laser line have a very
low intensity�
If all (352) data points are concerned:
• Object is outside the operating range or
is extremely dark�
►
Check the distance to the object�
If only a few data points are
concerned:
• Object features large differences in
luminosity�
• Due to the characteristics of the object,
some of the reflected laser beams do
not reach the receiver�
►
Change the position of the sensor or
the object�
High
amplitude
The data points of the
detected laser line have a very
high intensity�
In case of a fixed integration time:
►
Reduce the time or change the setting
to [Auto]�
In case of large differences in luminosity:
►
Change the position of the sensor or
the object�
