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6. TROUBLESHOOTING&TRANSPORT
6.1
troubleShootinG
If you still have a problem with your appliance after checking these basic
troubleshooting steps, please contact an authorised service person or qualified
technician.
Problem
Possible Cause
Solution
Oven does not switch on.
Power is switched off.
Check whether there is power supplied.
Also check that other kitchen appliances
are working.
No heat or oven does not
warm up.
Oven temperature control is
incorrectly set.
Oven door has been left open.
Check that the oven temperature control
knob is set correctly.
Oven light (if available) does
not operate.
Lamp has failed.
Electrical supply is disconnected or
switched off.
Replace lamp according to the
instructions.
Make sure the electrical supply is
switched on at wall socket outlet.
Cooking is uneven within
the oven.
Oven shelves are incorrectly
positioned.
Check that the recommended
temperatures and shelf positions are
being used.
Do not frequently open the door unless
you are cooking things that need to be
turned. If you open the door often, the
interior temperature will be lower and this
may affect the results of your cooking.
The timer buttons cannot be
pressed properly.
There is foreign matter caught
between the timer buttons.
Touch model: there is moisture on
the control panel.
The key lock function is set.
Remove the foreign matter and try again.
Remove the moisture and try again.
Check whether the key lock function is
set.
The oven fan (if available)
is noisy.
Oven shelves are vibrating.
Check that the oven is level.
Check that the shelves and any bake
ware are not vibrating or in contact with
the oven back panel.
The cooling fan continues
to operate after the oven is
switched off.
Electronically-controlled oven fan
automatically runs for a certain
amount of time to cool the oven.
The fan switches off automatically when
the electronic components have cooled
sufficiently.
The oven has switched
itself off.
Electronically-controlled ovens
switch off automatically if no function
is in operation.
The oven will switch itself off automatically
to save energy if no other action is taken
within a certain time frame after switching
it on or after the end of a cooking
programme.
If the door is opened during
a fan-assisted function, the
internal fan will stop.
Electronically-controlled ovens with
a door switch will stop cooking if the
oven door is opened.
It is a normal operation of the appliance,
useful when cooking foods in order to
avoid excessive heat escaping. When
the door is closed, the oven will restart to
normal operation.
6.2
tranSport
If you need to transport the product, use the original product packaging and carry it using
its original case. Follow the transport signs on the packaging. Tape all independent parts to
the product to prevent damaging the product during transport.
If you do not have the original packaging, prepare a carriage box so that the appliance,
especially the external surfaces of the product, is protected against external threats.
