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MPC VECTOR™ FACTORY SERVICE POLICY
Your MPC VECTOR is a state of the art microprocessor based motor speed controller for use with positive
displacement type pumps. The controller includes extensive on-board diagnostics. If you are experiencing a
problem with your MPC VECTOR, first review the on-screen information, then consult the troubleshooting
guide. If the problem is not covered or cannot be solved, please contact your local authorized Sales
Representative or our Technical Service Department at (585) 292-8000 for further assistance.
Trained individuals are available to diagnose your problem and arrange a solution. Solutions may include
purchasing a replacement unit or returning the unit to the factory for inspection and repair. All returns require
a Return Material Authorization (R.M.A.) number to be issued by Pulsafeeder. Replacements purchased under
a possible warranty situation may be credited after an examination of the original parts by Pulsafeeder
personnel.
Certain components may be purchased for replacement. Refer to
20 Spare Parts
for more information and
part numbers. Parts purchased to correct a warranty issue may be credited after examination of the original
parts by Pulsafeeder personnel. Parts returned for warranty consideration that test satisfactorily, will be sent
back to the originator via freight collect.
Any field modifications will void the Pulsafeeder warranty. Out-of-warranty repairs will be subject to
Pulsafeeder’s standard bench fees and testing costs associated with replacement components.
FCC Warning
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1)
This device may not cause harmful interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation.
Copyright
Copyright © 2006, 2007, 2008, 2010 Pulsafeeder, Inc. All rights reserved.
Information in this document is subject to change without notice. No part of this publication may be
reproduced, stored in a retrieval system or transmitted in any form or any means electronic or mechanical,
including photocopying and recording for any purpose other than the purchaser’s personal use without the
written permission of Pulsafeeder.
Summary of Contents for Pulsafeeder MPC Vector
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