Guarantee and service
The iDECT X3i is guaranteed for 12 months from the date
of purchase shown on your sales receipt.
Please keep your sales (till) receipt this is your
guarantee
. You should also keep the original packaging
material.
In the unlikely event that you need to return your iDECT
X3i to our Repair Centre while it is under guarantee, there
will be a
£
5 handling charge.
This guarantee
does not cover any faults or defects caused by accidents,
misuse, fair wear and tear, neglect, faults on the
telephone line, lightning, tampering with the equipment,
or any attempt at adjustment or repair other than through
approved agents.
While the unit
is under
Guarantee
Disconnect the base unit from the telephone line and the
mains electricity supply.
Pack up all parts of your iDECT X3i, using the original
packaging. Remember to include the mains adapter.
Return the unit to the shop where you bought it, making
sure you take your sales receipt.
1
2
3
After the
Guarantee
has expired
Call iDECT Helpline on
0845 345 9677
(for UK only)
and
ask for a quotation of the repair charge and details of
where to send your iDECT X3i for repair.
Make sure you include with your iDECT X3i:
Return your iDECT X3i to the address given by the Service
Department.
3
4
5
If the unit is no longer under Guarantee, first follow steps
1
and
2
as for repair under Guarantee. Then...
Your name and address
A cheque or postal order for the value of the repair
* This does not affect your statutory rights.
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