"The Caller Display
feature isn't
working."
"When I try to make
a call, I hear Busy
tone."
If you're using a iDECT X3i multi-handset system, check
another handsets whether or not they are already on a
call.
"The volume in the
earpiece is low
when I'm on a call."
Make sure you're holding the earpiece correctly over your
ear.
Adjust the volume using the
UP /DOWN
button.
You need to subscribe
to the Caller Display feature from
your network service provider. You should find contact
details on your phone bill.
The caller may have
withheld
their number by dialling
141. Or they may be calling from a network that does not
transmit the caller's number (e.g. it may be an
international call.)
Intercom and transfer
"I can't transfer a
call."
Make sure the other handset is in range of the base unit.
Make sure you are dialling the correct number for the
other handset.
Batteries
"The handset is not
functioning even
after charging for 8
hours."
Remove the batteries from the handset and wait for a few
seconds before replacing them. If the problem persists,
replace the batteries.
"The handset's
battery pack is
running low within
an hour or two."
Before you first use the handset, you should have left it on
the base unit or charger pod for
24 hours
to charge the
batteries fully.
You may need to
replace the batteries
.
Check the connection
between the base unit and the
mains power socket.
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iDECT Help Line(for UK only):
0845 345 9677
(Local Call rate)